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Chapter 10: Appendix
Limited United States Warranty
for LCD Televisions
Toshiba America Consumer Products, L.L.C. (“TACP”) makes
the following limited warranties to original consumers in the
United States.
THESE LIMITED WARRANTIES EXTEND TO THE ORIGINAL
CONSUMER PURCHASER OR ANY PERSON RECEIVING
THIS LCD TELEVISION AS A GIFT FROM THE ORIGINAL
CONSUMER PURCHASER AND TO NO OTHER
PURCHASER OR TRANSFEREE. LCD TELEVISIONS
PURCHASED IN THE U.S.A. AND USED ANYWHERE
OUTSIDE OF THE U.S.A., INCLUDING, WITHOUT
LIMITATION, CANADA AND MEXICO, ARE NOT COVERED
BY THESE WARRANTIES. LCD TELEVISIONS PURCHASED
ANYWHERE OUTSIDE OF THE U.S.A., INCLUDING,
WITHOUT LIMITATION, CANADA AND MEXICO, AND USED
IN THE U.S.A., ARE NOT COVERED BY THESE
WARRANTIES.
Limite
d
One (1) Year Warranty on Parts an
d
Labor
TACP WARRANTS THIS LCD TELEVISION AND ITS PARTS
AGAINST DEFECTS IN MATERIALS OR WORKMANSHIP
FOR A PERIOD OF ONE (1) YEAR FROM THE DATE OF
ORIGINAL RETAIL PURCHASE. DURING THIS PERIOD,
TACP WILL, AT TACP'S SOLE DESCRETION, REPAIR OR
REPLACE A DEFECTIVE PART/PRODUCT WITH A NEW OR
REFURBISHED PART/PRODUCT WITHOUT CHARGE TO
YOU FOR PARTS OR LABOR. ANY PART OR PRODUCT
REPLACED UNDER THIS LIMITED WARRANTY BECOMES
THE PROPERTY OF TACP. IN SOME CASES, YOU MAY BE
RESPONSIBLE FOR DELIVERING THE PRODUCT TO A
SERVICE CENTER.
Rental Units
Warranty period begins on the date of the first rental or thirty
(30) days after the date of shipment to the rental firm,
whichever comes first.
Limite
d
Warranty for Commercial Units
TACP warrants parts and labor for LCD Televisions that are
sold and used for commercial purposes for a period of ninety
(90) days after the date of original retail purchase. This
warranty is void if the product is exposed to excessive
temperature (heat/cold), moisture as outlined in the product’s
specification listed in the Owner’s manual as well as exposure
to excessive smoke, dust, or other airborne contaminants. All
exclusions outlined in paragraph (4) and (5) under the “Your
Responsibilities” section apply to commercial use.
Your Responsibility
Read the owner’s manual thoroughly before operating this
LCD Television. Complete and mail the enclosed product
registration card or register your LCD Television online at
www.tacp.toshiba.com/re
g
ister
. Registration of your
LCD Television will enable TACP to contact you in the unlikely
event a safety notification is required under the U.S.
Consumer Product Safety Act. Failure to complete and return
the product registration card does not diminish your warranty
rights.
THE ABOVE WARRANTIES ARE SUBJECT TO THE
FOLLOWING CONDITIONS:
This Limited Warranty is extended only to the original
purchaser and only covers product purchased as new.
(1) A purchase receipt or other proof of the original purchase
date is required for Warranty service.
(2) All warranty servicing of this LCD Television must be
performed by an Authorized TACP Service Station.
(3) The warranties from TACP are effective only if this LCD
Television is purchased and operated in the U.S.A. or
Puerto Rico.
(4) Removal and reinstallation of product that is mounted in
such a manner as to impede normal service is not
covered under these warranties. This includes wall
mounts, custom cabinets and other installation methods
that do not provide for direct and immediate access to the
product for service purposes. Labor service charges for
set installation, setup, adjustment of customer controls,
and installation or repair of antenna, satellite or cable
systems are not covered by this warranty. Reception
problems caused by inadequate antenna systems,
misaligned satellite dishes or improperly installed cable
drops are your responsibility.
(5) Warranties extend only to defects in materials or
workmanship as limited above, and do not extend to any
LCD Television or parts that have been lost or discarded
by you or to damage to the LCD Television or parts
caused by fires, misuse, abuse, accident, Acts of God
(such as lightning or fluctuations in electric power),
improper installation, improper maintenance, or use in
violation of instructions furnished by TACP; use or
malfunction through simultaneous use of this LCD
Television and connected equipment; or to units that
have been modified or had the serial number removed,
altered, defaced, or rendered illegible.
(6) Products purchased “AS-IS” or “With known faults,
defects or problems” are not covered by this limited
warranty. Product previously owned or registered by a
consumer and resold is not covered by this limited
warranty.
(7) Product that is refurbished and resold is not covered
under this warranty.
How to Obtain Warranty
S
ervice
If, after following all of the operating instructions in this
manual, review the section entitled “Concierge” located on
our Customer Support Web site “www.tacp.toshiba.com/
customersupport”. If you find that service is needed, follow
the instructions provided on the web site or please contact
TACP's Consumer Solution Center toll free at 1-800-631-
3811. You must present upon request your original bill of sale
or other proof of purchase including the serial number for in
warranty service.
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