45
Intr
oduction
Connecting y
our
TV
Setting up y
our
TV
Using the
TV’
s Features
Appendix
Appendix
Troubleshooting
Before calling a service technician, please check the following table for a possible cause of the symptom and some solutions.
Auto power off
The TV will automatically turn off after approximately 15 minutes if it is tuned to a vacant channel or a station that completes its
broadcast for the day and stops broadcasting on that channel. This feature does not work in video input mode.
Understanding the Power Return feature
If the power is cut off while you are viewing the TV and the power is resupplied, the Power Return feature will turn the TV
on automatically.
If the power is going to be off for a long time or you are going to be away from the TV for a long time, unplug the power
cord from the wall outlet to prevent the TV from turning on in your absence.
Symptom
Solution
Black box on screen
•
Select OFF in the Closed Caption menu to turn off the Closed Caption
Text mode.
TV will not turn on
•
Make sure the power cord is plugged in, then press POWER.
•
The remote control batteries may be dead. Replace the batteries.
No picture, no sound
•
Check the antenna/cable connections.
No sound, picture OK
•
The sound may be muted. Press VOLUME.
•
The station may have broadcast difficulties. Try another
channel.
•
The MTS feature may be in SAP mode. Select STR or MONO in the
MTS menu.
Poor sound, picture OK
•
The station may have broadcast difficulties. Try another channel.
•
The MTS feature may be in SAP mode. Select STR or MONO in the
MTS menu.
Poor picture, sound OK
•
Check the antenna connections.
•
The station may have broadcast difficulties. Try another channel.
•
Adjust the PICTURE menu.
Picture and sound are out of sync
• As with all products that contain a digital display, in rare instances,
when viewing certain content (e.g., television broadcasts, video
games, DVDs), you may notice that the sound and picture are slightly
out of sync. This phenomenon can be caused by various factors
including, without limitation, video processing within the TV, video
processing in an attached gaming system, and video processing/
different compression rates used by broadcasters in their program-
ming. You may want to try one or more of the following suggestions,
which may help to reduce the effect of this phenomenon:
–
If the TV is connected to an A/V receiver that has a programmable
audio delay feature, use this feature to help synchronize the sound
to the picture.
–
If you notice this phenomenon only on certain TV channels, please
contact your local broadcast, cable, or satellite provider to inform
them of this issue.
Poor reception of broadcast channels
•
The station may have broadcast difficulties. Try another channel.
•
Check the antenna connections.
Cannot receive above channel 13
•
Make sure the TV/CABLE feature in the SETUP menu is set to
“CABLE.”
30A0121A_En_p45-bc
5/26/06, 9:39 PM
45
