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A
Remove it by pressing
.
Why is there a message permanently on the
screen?
Q
Below are the answers to some of the most common queries.
For more information go to
www.toshiba.co.uk
A
Check the mains switch is on and check all
connections.
Check the television is not in standby mode.
Why is there no sound or picture?
Q
A
The channel has been selected in
Locked
Programmes
. See
Digital Settings
pages.
Why is the channel locked?
Q
A
LOCK MENUS
is selected. See
Parental Controls
page.
Why are the menus locked?
Q
A
Analogue
mode is selected. Press
B
to select
DTV
.
Why is the
DTV
main menu unavailable?
Q
A
Check the volume has not been turned down or
that sound mute has not been selected.
Why is there a picture but no sound?
Q
A
Check that
CHILD LOCK
is not selected.
Why don't the controls on the side of the
television work?
Q
A
Check the SCART lead connection.
Why is there a good video picture but no sound?
Q
A
Make sure the VCR or DVD player is connected to
the television as shown on page 6, then select the
correct input by pressing
B
.
Why doesn't the video/DVD being played show
on screen?
Q
?
For television
operation queries,
please ring the
helpline…
Remember...
Q
uestions
and
A
nswers
28
A
Interference or a weak signal. Try a different
television station.
FINE TUNING
may help.
What can cause a poor
analogue
picture?
Q
A
Check the side switch on the remote control is in
TV mode.
Check the batteries aren’t dead or inserted incorrectly.
Why doesn't the remote control work?
Q
A
Subtitles are not currently being transmitted by the
broadcaster.
Why when
digital
subtitles have been selected
are they not showing on screen?
Q
A
The programme is currently being broadcast with
an English soundtrack only.
Why is the soundtrack in English when a
different audio language has been selected?
Q
A
Check that the balance in the SOUND menu
hasn’t been set to one side.
Why is the sound only coming from one speaker
when stereo sound is selected?
Q
A
Your subscription needs upgrading. Contact your
service provider.
Why are some of the
digital
channels
unavailable?
Q
A
Check the correct
input
has been chosen,
S-VIDEO
or
AV
. See
AV connections
.
Why is the VCR/DVD picture in black and
white?
Q
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