225
If Something Goes Wrong
Resolving a hardware conflict
You press the disc eject button, but the drive tray does not
slide out.
Make sure the computer is connected to a power source and turned
on. The DVD-ROM drive eject mechanism requires power to
operate.
To remove a disc without turning on the computer, use a narrow
object, such as a straightened paper clip, to press the manual eject
button. This button is in the small hole next to the disc eject button
on the right side of the computer.
Some discs run correctly, but others do not.
If the problem is with an application CD-ROM, refer to the
software’s documentation and check that the hardware
configuration meets the program’s needs.
The color of the materials used to make the disc can affect its
reliability. Silver-colored CD-ROMs are the most reliable,
followed by gold-colored CD-ROM. Green-colored CD-ROMs
are the least reliable.
WinDVD problems: general issues
WinDVD
TM
has been configured to provide optimum performance
and quality based upon your system’s available resources.
Changes made to the system or its configuration may impact the
playback performance of the WinDVD player.
WinDVD controls are disabled.
Controls may be grayed out by commands on the DVD. For
example, it is common for DVD movie titles to disable fast-
forward and rewind during the legal notices at the beginning of a
movie.
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