199
If Something
Goes Wrong
Some problems you may encounter when using the
Satellite computer are relatively easy to identify and solve.
Others may require help from your dealer or the
manufacturer of a software program.
This chapter aims to help you solve many problems yourself
without needing additional help. It covers the problems you
are most likely to encounter. For further assistance and
solutions, use Toshiba’s support tool, VirtualTech
™
, to help
diagnose and solve possible problems.
If all else fails, contact Toshiba. You will find information on
Toshiba’s support services at the end of this chapter.
Problems that are easy to fix
Your program stops responding.
If you are working with a program that suddenly freezes all
operations, chances are the program has stopped
responding. You can exit the failed program without shutting
down Windows Millennium Edition or closing other
programs.
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