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9. Accessories
8.2 Warranty process
Adhering to the following warranty process is a prerequisite to the satisfaction of any
warranty claims.
Before dispatching any apparently faulty goods, it is imperative to coordinate the delivery
with Torqeedo Services. You can contact us by phone, email or mail. You can find the
contact details on the back of this manual. Please understand that we are unable to deal
with products of which we have not been notified and will therefore refuse to accept
delivery.
When shipping products to us for repair or under warranty, please pay attention to the
following requirements:
• Please note the RMA Number is visible on the outside of the transport packaging.
• Please provide a completed warranty certificate with your shipment. The warranty
certificate form is supplied with this operating manual, it is also available as a down-
load from our website. The completed certificate must provide contact details, product
details, serial number, and a brief description of the problem
• Please provide a proof of purchase. The proof of purchase must indicate also the date
of purchase (e.g. transaction receipt).
When returning the motor to the Service Center, we recommend keeping the original
Torqeedo packaging. If this is no longer available packaging that excludes transport
damage must be used as this is not included in the warranty.
We are available to answer any questions regarding the warranty process - simply use
the details on the back cover.
Item no.
Product
Description
1204-00
Cable set extension Cruise Extension for Cruise cable set, 2 m / 6 ft long
1217-00
Twin-Cruise
Control Set
For twin applications with Cruise 2.0 R and 4.0 R
models, consists of aluminium twin throttle lever
with dual info display and 56 cm/ 22 inch tie bar
for connecting the two motors
1915-00
Spare propeller
Cruise R models
12“ x 10“ variable-pitch-variable-camber (VPCP)
propeller, developed especially for the torque
characteristic and performance range of Torqee-
do motors; made of high-impact resistant, glass-
fiber reinforced PBT (Polybutylene terephthalate),
complete with nuts, disc springs, and cylinder pin
1916-00
Spare propeller
v19/p4000
For Cruise models with production year 2009
onwards (serial numbers >5000), fast, efficient,
weedless
1923-00
Spare propeller
v30/p4000
For Cruise models with production year 2009
onwards (serial numbers >5000), for planing
applications with lighter boats.
2103-00
Power 26-104
High-performance lithium battery, 2,685 Wh, no-
minal voltage, 25.9 V, charge 104 Ah, weight 25 kg/
55.1 lbs, including battery management system with
integrated protection against overload, short circuit,
deep discharge, wrong polarity connection, over-
temperature, and submersion, waterproof to IP 67
2206-00
Charger 350 W for
Power 26-104
Charge capacity 350 W, charges Power 26-104
from 0-100% in 11 hours, waterproof to IP 65
2304-00
On/off switch for
Power 26-104
Switch to activate and deactivate Power 26-104,
IP 67, with LED indicator displaying on/off status,
required if Power 26-104 is used without
Cruise outboards.
1921-00
Remote throttle cable
extension, 1.5 m / 4.9 ft
Extension cable connection for Travel 503/1003,
Ultralight and CruiseT as well as Cruise R mo-
dels. Allows for longer distance between the
throttle/tiller and motor
1922-00
Remote throttle cable
extension, 5 m/ 15 ft
Extension cable connection for Travel 503/1003,
Ultralight and Cruise T as well as Cruise R mo-
dels. Allows for longer distance between tiller or
throttle and motor/battery
1919-00
Long throttle arm
Longer tiller handle, 60 cm/35.4 inches long, for
Travel and Cruise T models
