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17 

Troubleshooting 

Have a multi-meter to check voltage and continuity. Use caution when checking high voltage terminals. 

Symptom 

Possible Solution(s) 

The  opener  does  not 
run.  Power  LED  is 
OFF. 

1. Make sure that the power cord is properly plugged into the mains outlet. 
2.  Check  if  the  output  voltage  of  the  transformer  is  24VAC.  If  the  voltage 
measures 0, the transformer may be overheated or damaged. Turn power off 
and  allow  board  to  cool  for  several  minutes  then  reset.  Replace  the 
transformer if the symptom still exists. 
3. Check the fuse in the control board. Replace the fuse if it was burnt out. 
4. Check the status of the over-discharged LED on the solar controller, the 
voltage of the batteries is too low to power the gate opener if the LED is ON. 
Please wait the batteries are charged to full.   
5. The solar controller could be faulty if the over-discharged LED is ON when 
the voltage of the batteries is normal (>24VDC). 
6. Check the control board. Replace the control board if necessary. 

The  opener  does  not 
run.  Power  LED  is 
ON. 

1.  Check  to  be  sure  the  beam  is  not  blocked  if  a  photocell  is  used  as  a 
secondary entrapment prevention device. If a photocell is not used, photocell 
terminal of the control board should be shorted by a jumper wire. 
2.  Check  the  motor.  Release  the  clutch  then  disconnect  the  wires  of  the 
motor from terminal 1 and 2. Connect the wires to 24V battery directly, the 
motor should run, and then exchange the wires, the motor should run in the 
opposite direction. If the motor runs in both directions, please check the other 
parts listed below. 
3. Check the limit switch. Use a jumper wire to short terminal 4 with terminal 
3 and 5, and then use a keying device to operate the opener, replace the limit 
switch if the motor could run in both directions. 
4. Check the control board. Replace the control board if necessary. 

Remote  control  does 
not work. 

1. The indicator light of remote control is not on. Check the battery in your 
remote control. Replace the battery if necessary. 
2. The distance you use the remote is too far away from the opener. Try it 
again closer. 
3. Remote control is not suitable for receiver. After making sure the codes are 
correct, erase remote controls and then re-program the codes in the device. 
4. Check the control board. Replace the control board if necessary. 

The  gate  starts  but  it 
is immediately stop or 
reverse 

1.  Check  the  HALL  sensor  board  in  the  side  of  the  gear  box  has  been 
connected to the control board tightly. 
2. Check that the clutch is adjusted properly and is not slipping. 
3.  The  opening  force  or  closing  force  is  adjusted  too  small.  Turn  the 
Potentiometer A&B to increase the force. 
4. Disconnect the gate from the gate opener and check that the gate slides 
freely without any binding. 
5. Check the control board. Replace the control board if necessary. 

Содержание DK1000

Страница 1: ...0a DK1000 S Y T Please read and follow all warnings precautions and instructions before installation and use Never connect the solar panel to the control board directly to charge the battery Periodic...

Страница 2: ...allation Overview 6 Installation of the Opener 6 Manual Operation 7 Fit The Rack 8 Installation of the Magnets 9 Connecting of AC Main Power Supply 9 Connecting of the Batteries Solar Panels Solar Con...

Страница 3: ...e factory declines all responsibility for any consequences resulting from failure to observe Good Technical Practice when constructing closing structures door gates etc as well as from any deformation...

Страница 4: ...table for use The gate should be mounted and moved freely Check that the structure is sufficiently strong and rigid and that its dimensions and weights conform to those listed in the specifications ta...

Страница 5: ...4 Parts List Extra Parts Rev 20a...

Страница 6: ...TOPENS Store Technical Specifications Features Specifications Model DK1000 S Y T Power supply 110V 120V 60Hz or 220 240V 50Hz Motor voltage 24VDC Absorbed power 350W Gate moving speed 20 cm s 8 in s M...

Страница 7: ...ble auto close none 30 60 90 seconds Built in max Motor Running Time MRT for multiple safety protection 90 seconds Reliable electromagnetism limit for easy adjustment Can be equipped with a wide range...

Страница 8: ...before pouring concrete Remember that cable conduits have to pass through the hole in the base plate 3 Pour concrete and before it starts to harden check that it is parallel to the gate leaf and perf...

Страница 9: ...of rack section on the gear of opener as a temporary support Make rack level and mark the rack s mounting holes four holes for light duty or six holes for heavy duty on the gate 4 Fit the rack by sel...

Страница 10: ...The magnets should be 20 30mm away from the Limit Switch Box If it is too near or too far the switches will fail to work Adjust the position of the magnets until the positions of the opening and closi...

Страница 11: ...are chosen as the power source Marine or Automotive Type Battery is required The batteries should be waterproof type or be placed in water proof circumstance 3 2 PCS 12VDC batteries can be connected...

Страница 12: ...condition and accessories needs which we can calculate the configuration of the solar panel and the batteries Please connect the batteries the solar panels solar controller refer to the following illu...

Страница 13: ...button should be wired to the 16 and 17 terminals No matter the polarity The gate operator works alternately by pressing the button open stop close stop open 6 Exit Wand optional The BLACK wire of the...

Страница 14: ...pad should be connected into the 17 terminal NOTE Using of the photocell exit wand keypad and external receiver would cause the battery exhausted quickly Big capacity of batteries and big power of sol...

Страница 15: ...te the gate opener to run for a complete opening cycle and a complete closing cycle to get the full opening time and the full closing time You would achieve the soft stop in your next opening closing...

Страница 16: ...ition to increase the reversing sensitivity Note 1 If the sensitivity setting is too higher the gate will stop or reverses very easy by itself while there is little obstruction or resistance such as s...

Страница 17: ...on refer to more details in our TOPENS sliding gate opener manual So it is must program button A with sliding gate opener while you may program either C button or D button with TOPENS swing gate opene...

Страница 18: ...wires of the motor from terminal 1 and 2 Connect the wires to 24V battery directly the motor should run and then exchange the wires the motor should run in the opposite direction If the motor runs in...

Страница 19: ...se note the two limit magnets are different one is N pole and another is S pole Please try to exchange the two magnets 2 Please try to exchange the limit switch wires CL close and OP open 3 Maybe the...

Страница 20: ...e do not hesitate to contact us E mail support topenstool com Kindly include your Product Model Purchasing Date Site Order and your contact information All your concerns will be replied within 24 hour...

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