ECO 20 Automatic Regulation of Burning
14
10
COMMON ERRORS AND SOLUTIONS
App background is red during whole burn cycle
•
Most likely bad wiring on the thermal sensor. Make sure that wires to the sensor are
correctly and tightly plugged in, and check that the sensing tip and the wiring of the
sensor itself are undamaged.
App background remains only yellow or grey throughout the burn cycle
•
Your firebox may not be capable of reaching the temperature preset as optimal for the
selected program. Go to the mobile app and switch to a cooler (lower-numbered)
program.
The EAI shutter keeps opening to 100% (full open)
Caused by the SDS or physical door sensor, if present.
•
If using SDS, go to the mobile
app’s Settings and lower SDS sensitivity.
•
If using the Magnetic Door Sensor (with SDS turned off), check that the gap between the
main body of the sensor and the magnet is not greater than the recommended maximum
of 10 mm.
The app rejects the PIN
•
The correct PIN is always
123456
. Some mobile phone manufacturers choose to display
“helpful” suggestions of other “commonly used” default PINs. These are, in this case,
incorrect and should be ignored.
The app fails to connect to the control unit
•
First, make sure
that your device meets the app’s software requirements.
•
Second, verify that no other mobile device is currently paired to the control unit. The
control unit is only capable of being paired with one device at a time.
The app displays “MAN” on the main scree
n and automatic regulation is not working
•
Automatic regulation is turned off in the app Settings. Turn it on in menu.
Current exhaust temperature readout shows “
- - -
“
•
The exhaust temperature readout only shows when flue gas is warmer than the
environment. Temperatures below 25 Celsius are not shown; the “
- - -
“ symbol displays
instead.
•
If “
- - -
“ continues to show even when the firebox is hot, check the thermal sensor f
or bad
wiring and / or damage.
I have assigned a function to a relay, but the connected device does nothing
•
The relay contacts are voltage-free. Some external devices may require 230 V control
circuits. For these, you will need the optional External 230 V Control Unit.
The app background is grey (cold firebox), but the EAI shutter is 100% open
•
There may have been a malfunction on the thermal sensor during the last burn cycle. In
this case, the control unit reacts by opening the shutter to 100%, for safety reasons.
