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Additional Information

Troubleshooting 

1. When your phone cannot be switched ON 

Check whether the battery is properly attached.

 

Check whether the battery is charged.

 

If power cannot be switched ON even with a connected charger, contact the Customer Service Center.

 

2. When the message “Insert SIM” appears 

Insert SIM card.

 

Try to remove and reattach the SIM card.

 

Is the SIM card still activated? The SIM card can be deactivated when the wrong PUK code is entered.

 

Check whether the connectors of the SIM card are clean and free of any foreign matter.

 

3. When your security code is lost

The factory setting of the Security code is 0000.

 

If you lost your individual Security code, please contact the Customer Service Center. Your warranty card will be needed.

 

4. When sending GPS data to PC is not working.

Is the data cable properly connected?

 

Check which data Port settings are selected. For detailed instructions (see page 65).

 

Check if the data baud setting is compatible with your PC or laptop.

 

5. When your Thuraya XT has been dropped in water

Separate battery and after drying take it to Customer Service Center. 

 

Содержание XT 01

Страница 1: ...USER GUIDE...

Страница 2: ...serting SIM card 17 Connect the charger and charge the battery 17 Switch the Thuraya XT On Off 18 Enter your PIN 18 Emergency call SOS 18 Setup wizard 19 Lock Unlock the keypad 19 Display Display layo...

Страница 3: ...6 2 Navigation 2 1 Current position 37 2 2 Continuous position 38 2 3 Waypoints 39 2 4 Location tracking 40 2 5 Setting 40 2 6 Helper 41 2 7 Qiblah Prayer 42 3 Call logs 3 1 Call logs 43 3 2 Delete 43...

Страница 4: ...Network 8 1 Network mode 66 8 2 SAT Registration 67 8 3 Preference 67 9 Security 9 1 PIN1 code 68 9 2 Security code 68 9 3 Change codes 69 9 4 Fixed dialing 69 9 5 Closed User Group 70 9 6 IMEI Number...

Страница 5: ...01 Before you start...

Страница 6: ...n SAR 1 FCC Compliance Statement 2 For your safety 4 Battery Information 6 Taking care of your Thuraya XT 6 Certification information IP54 IK03 7 Precautions for Thuraya XT 8 Unpacking your Thuraya XT...

Страница 7: ...R The SAR limit stated in the ICNIRP guidelines is 2 0 watts kilogram W kg averaged over ten grams of tissue Tests for SAR are conducted using standard operating positions with the device transmitting...

Страница 8: ...quirements for exposure to radio waves established by the Federal Communications Commission USA and Industry Canada These requirements set a SAR limit of 1 6W kg averaged over one gram of tissue The H...

Страница 9: ...e harmful interference unless the modifications are expressly approved in the instruction manual The user could lose the authority to operate this equipment if an unauthorized change or modification i...

Страница 10: ...nger ROAD SAFETY COMES FIRST Obey all local laws Always keep your hands free to operate the vehicle while driving Your first consideration while driving should be road safety INTERFERENCE All wireless...

Страница 11: ...ct incompatible products BACK UP COPIES Remember to make back up copies or keep a written record of all important information CONNECTING TO OTHER DEVICES When connecting to any other device read its u...

Страница 12: ...remove the battery immediately and allow the device to dry completely before replacing it Do not use or store the device in dusty or dirty areas Its moving parts and electronic components can be dama...

Страница 13: ...ost rugged Thuraya phone ever Dust Protection IP5x This unit is graded at the dust protection level 5 which contributes to the phone reliability in dusty environments Waterproof IPx4 This unit is grad...

Страница 14: ...a XT Before using this phone check whether the following parts are assembled properly Bottom cover Battery Earset jack cover Antenna jack cover Note If these parts are not attached properly this may c...

Страница 15: ...nna jack cover Note If the rubber part of the above parts is damaged contact the Customer Service Center Do not use this phone under the following circumstances Exposed to rain for a while This may ca...

Страница 16: ...umstances as the waterproof function may not be guaranteed Other precautions Any impact on this phone may reduce the waterproof function Contact the Customer Service Center Do not let the phone be dis...

Страница 17: ...Center key 10 Alphanumeric keypad 11 Star key 12 Hash key 13 Microphone 14 Battery release 15 Charger jack 16 SIM card holder 17 USB Data cable jack 1 2 3 4 5 6 7 8 9 11 12 13 15 Handset Battery Quick...

Страница 18: ...e key correlates with the text shown on the screen above the key Send Key Accept or initiate a call access the call history End Key End the current connection or reject an incoming call Keypad Long pr...

Страница 19: ...02 Getting started...

Страница 20: ...SOS 18 Setup wizard 19 Lock Unlock the keypad 19 Display Display layout 20 Display symbols 20 Key action 21 Default shortcuts 22 Useful shortcuts 22 Making and receiving calls 1 Making a call 24 2 Re...

Страница 21: ...GPS offering you an unmatched combination of quality and performance To achieve the best connection in SAT mode please consider the following The antenna should be fully extended during incoming and...

Страница 22: ...to voice mail and or an announcement stating that you are not available to answer Similar to GSM the satellite coverage area is divided into many different regions The phone searches the network auto...

Страница 23: ...e the battery Insert the SIM card as shown below While the battery is charging you can observe the symbol changing to cyclically The battery is fully charged after approximately 2 hours and 30 minutes...

Страница 24: ...After entering the correct PIN code you can make an emergency call in the same way as you make a normal call Switch the Thuraya XT On Off Press for 3 seconds to switch the Thuraya XT on Press for 3 se...

Страница 25: ...t be possible on all cellular telephone networks or when certain network services are in use In uneven terrain or close to large buildings the operating range can be limited affecting the connection E...

Страница 26: ...soft key line operates together with the left soft key the right soft key and the center key beneath this line The functions of the soft keys will change according to the menu where you are using them...

Страница 27: ...ction The actions on the screen for each keypad input are as follows Ciphering call encryption is off This icon appears when the encryption function between the phone and the network does not work and...

Страница 28: ...nctions Default shortcuts There are four basic shortcuts to the following menus from the idle screen Add contact Enter the number from the idle screen and press the center key Select Save location and...

Страница 29: ...ontacts Setup wizard The basic phone settings can be done at once Menu 7 Settings 7 Setup wizard Time Date Auto update Select location Language and eZiText choose whether to copy the contacts in the S...

Страница 30: ...e keypad 2 Press 3 To end the call press To make an international call press until the symbol appears Once it is displayed enter the country code without the leading 0 s When entering a number press o...

Страница 31: ...ive calls in HPA mode 1 Move to a place with an improved signal 2 Fully extend the antenna of your Thuraya XT 3 As soon as the signal strength is strong enough the HPA warnings disappear from the disp...

Страница 32: ...ty call from the option menu Party2 and Party3 can be swapped over Up to 6 users including Party1 can have a conversation simultaneously Connect a private call You can isolate a party from the multipa...

Страница 33: ...ht of the character and continue to enter the text To erase a character press Clear Press and hold Clear to clear all characters To insert a space press The most common symbols are available under the...

Страница 34: ...ny letter with a single keypress by using predictive text input eZiText eZiText is based on a built in dictionary to which you can also add new words You can add up to 60 new words to the dictionary T...

Страница 35: ...lding However switching between English and another language is possible only when a language other than English is configured as an input language from Settings Language Input language Dictionary You...

Страница 36: ...lete the registered word Option Delete To delete the registered words To change the registered word Option Edit Edit the word using traditional text input Note When you press Option the following opti...

Страница 37: ...03 Using the menu...

Страница 38: ...opwatch 47 4 5 World time 48 5 Messaging 5 1 New message 48 5 2 Inbox 50 5 3 Draft 51 5 4 Sent messages 51 5 5 Outbox 51 5 6 Templates 51 5 7 Settings 52 5 8 Info message 53 5 9 Memory status 54 5 10...

Страница 39: ...s to add new contacts Option 1 1 First enter a number while being in idle screen and then save the number in your contact list by pressing the center key 2 Choose whether to save the contact on the ph...

Страница 40: ...ontacts in your contact list is using the Group function This will allow you to set specific Ringtones for every Group and to send SMS to all Group members Functions supported in Group 1 To change the...

Страница 41: ...avigation keys and press OK 4 If more than one number is stored select the desired name using the menu navigation keys 5 After assigning the numbers to the speed dial keys you can call the number chan...

Страница 42: ...an choose if you want to copy Only one contact All contacts 1 5 Copy Deletes contacts saved on the phone or the SIM card Choose whether to delete all contacts at once or individually Phone SIM Phone S...

Страница 43: ...Note The connection settings and the data cable should be connected before selecting start After receiving your current GPS data you can use the following options 1 To save your current position as a...

Страница 44: ...u 2 Navigation 2 Continuous position 2 2 Continuous position Note The connection settings and the data cable should be connected before starting While retrieving your Continuous Position you can use t...

Страница 45: ...nt by specifying the latitude and longitude information Option New 4 To changes the name of the selected waypoint Option Rename 5 To delete the selected waypoint Option Delete 6 The waypoint and the c...

Страница 46: ...he phone 1 2 View Shows the information of saved tracks up to 10 tracks 1 3 Delete Deletes information of saved tracks 2 To send the tracked way points to a PC Start ON PC 2 4 Location tracking 2 5 Se...

Страница 47: ...ght soft key again 2 6 1 How to use the Helper Long press the right soft key to activate the Helper If you select a name from the phonebook and save it the name is displayed in the list 2 6 2 Edit Set...

Страница 48: ...g messages in case of an emergency every 3 minutes to every 2 hours Provides information about the Islamic prayer direction Qiblah and prayer timings Qiblah Prayer supports the following sub functions...

Страница 49: ...rds and shows call duration and time of call 3 1 Call logs 3 Call logs In the Call logs the history of your phone calls can be shown Choose whether to delete Missed calls Received calls Outgoing calls...

Страница 50: ...e entries press Reset and choose if you want to delete Voice entries GmPRS entries All entries 4 Organizer Contains the applications Alarm Calendar Calculator and Stopwatch With your Thuraya XT you ca...

Страница 51: ...e with the navigation keys 3 Select an alarm sound with the navigation keys 4 Turn On Off the alarm with the navigation keys 5 Turn On Off the Auto Power with the navigation keys Note If the Auto Powe...

Страница 52: ...viously configured 1 Add an entry at the selected date Option Add 2 View the entry on a selected date Option View or press the center key 3 Delete all entries Option Delete All To delete entries by da...

Страница 53: ...Delete entered figure Short press for Dot decimal point Long press for Operation Press for Minus Operation The Stopwatch can store up to 20 lap times Start Stop Resume Back Lap Reset Jump to previous...

Страница 54: ...on the set local time Therefore incorrect local time will result in incorrect world time 5 Messaging You can access the messaging menu from the idle screen with the right navigation key Choose whethe...

Страница 55: ...e options configured in Menu 5 Messaging 7 Settings The sending option for the current message can be changed in the Option 5 Sending options of the message editor Note Press the key for symbol entry...

Страница 56: ...Inbox 5 2 Inbox Unread SMS on SIM Read SMS on SIM Unread SMS in your phone Read SMS in your phone To open a message press the center key Voicemail message A message that indicates the arrival of a ne...

Страница 57: ...aging 4 Sent messages 5 4 Sent messages Messages that are currently sent or were not yet delivered successfully will be shown in the Outbox After sending they will be moved to the Sent messages folder...

Страница 58: ...vided by the service provider 4 Press the left soft key to save the number 5 Move the cursor to the number to be used and press the left soft key to complete the setting 5 7 2 Format SMS can be sent t...

Страница 59: ...ts GmPRS Menu 5 Messaging 7 Settings 6 Bearer selection Info message is a network service It offers wide topics such as weather traffic news flash etc in text message form You can choose specific topi...

Страница 60: ...ype Menu 5 Messaging 9 Memory status 5 9 Memory status To receive Info message In Info message menu 1 Status is set to Off by default Set the Status to On 2 Select Language and move the cursor over th...

Страница 61: ...Messaging 7 Settings 10 Delete messages 5 10 Delete messages 6 Sound settings Configuration of all sound settings in your Thuraya XT 1 Choose your Ringtone and select it with the center key 2 Adjust t...

Страница 62: ...message 7 1 Phone 7 1 3 Backlight The backlight of your Thuraya XT can be configured to be Always On On for 15 or 30 seconds Please consider that the backlight configuration affects the battery lifeti...

Страница 63: ...o get the waiting call If you want to use this function you must subscribe to the corresponding service provided by the service provider 7 2 Call 7 2 2 Call divert This function diverts incoming voice...

Страница 64: ...1 Voice 3 No reply 7 2 2 1 4 Unreachable Incoming calls will be diverted when your Thuraya XT is switched off or outside of the coverage area Choose whether to divert the call to your voice mailbox o...

Страница 65: ...the function enter the four digit barring code and press the center key to connect to the network to complete the setting Menu 7 Settings 2 Call 3 Call barring 2 International calls 7 2 3 3 Internati...

Страница 66: ...Set a new voice mail number Menu 7 Settings 2 Call 4 Voice mail 7 2 5 Call answering Set your required answering method when there is an incoming call Choose if you want to automatically accept a call...

Страница 67: ...7 2 9 Cost This service allows you to have cost control of your outgoing calls Please note that the actual cost could be different from the calculated costs For accurate cost information please refer...

Страница 68: ...e settings of your GmPRS connections 7 3 1 APN Access point name is required when you connect to the network service provider Access point name can be changed added or deleted The default setting is g...

Страница 69: ...ter Text e g when writing messages in your preferred language style and use the included dictionaries and the Predictive Text feature eZiText Menu 7 Settings 4 Language 7 4 Language To change the lang...

Страница 70: ...e format that shall be used in your phone Press the navigation keys to navigate through the menu 7 5 Time Date Auto update The Auto update service uses the GPS information of your Thuraya XT For some...

Страница 71: ...is Automatic speed Menu 7 Settings 6 Data connection Press the navigation keys to select Data port and also Baud rate when Serial port is selected Press the left soft key or the center key to complete...

Страница 72: ...the left soft key or the center key to complete the settings 7 8 3 Data To set the Data number enter the number in the editor and press the left soft key or the center key to complete the settings 7...

Страница 73: ...or make SAT calls In this case you can update the SAT registration manually in this menu Menu 8 Network 2 SAT registration 8 2 SAT Registration Display the preferred list of networks registered on you...

Страница 74: ...e after selecting On 9 Security This function organizes settings to prevent unwanted disclosure of your personal information and protects basic contents of your phone calls 9 1 PIN1 code In addition t...

Страница 75: ...used for call barring functions please check with your operator 9 3 Change codes Fixed dialing is a function where only the predefined numbers can be called 9 4 1 Show list Shows the numbers or names...

Страница 76: ...ber 3 Save by pressing the left soft key Menu 9 Security 4 Fixed dialing 2 Add new 9 4 3 On Off To set the Fixed dialing function on or off Menu 9 Security 4 Fixed dialing 3 On off Closed User Group i...

Страница 77: ...ur Thuraya XT by selecting Menu 9 Security 7 S W version 9 7 Software version You can reset your Thuraya XT without losing your personal settings like contacts or messages Menu 9 Security 8 Soft reset...

Страница 78: ......

Страница 79: ...04 Additional Information...

Страница 80: ...Thuraya XT 04 Additional Information 01 02 03 04 Troubleshooting 75 Quick access codes 76 Access codes 86 Security code 86 PIN PUK 86 PIN2 PUK2 86 Barring code 86...

Страница 81: ...is entered Check whether the connectors of the SIM card are clean and free of any foreign matter 3 When your security code is lost The factory setting of the Security code is 0000 If you lost your ind...

Страница 82: ...1 4 Speed dial 1 5 Copy 1 6 Delete 1 7 Memory status 1 5 1 1 One by one 1 5 1 2 All 1 6 2 1 Phone 1 6 2 2 SIM 1 6 2 3 Phone SIM 1 5 2 1 One by one 1 5 2 2 All 1 1 Search 1 2 1 Phone 1 2 2 SIM 1 2 Add...

Страница 83: ...ion 2 2 Continuous position 2 3 Waypoints 2 4 Location track 2 5 Settings 2 6 Helper 2 7 Qiblah Prayer 2 5 1 1 DD ddddd 2 5 1 2 DD MM SS ss 2 5 1 3 DD MM SS 2 5 1 4 DD MM mm 2 5 1 5 MGRS 2 5 1 6 UTM 2...

Страница 84: ...s 3 4 Delete 3 4 4 All 3 1 Missed calls 3 2 Received calls 3 3 Outgoing calls 3 4 Delete 3 5 Call duration 3 5 1 Last call 3 5 2 Received calls 3 5 3 Outgoing calls 3 5 Call duration 3 5 4 All calls 3...

Страница 85: ...Hours 5 7 4 4 1 Day 5 7 4 5 3 Days 5 7 4 6 1 Week 5 8 1 Status 5 8 2 Inbox 5 8 3 Language 5 8 Info message 5 1 New message 5 2 Inbox 5 3 Draft 5 4 Sent messages 5 5 Outbox 5 6 Templates 5 7 Settings 5...

Страница 86: ...g type 6 4 Keypad tone 6 5 Keypad volume 6 1 4 Jazz 6 1 5 Arabia 6 1 6 Crescendo 6 1 7 For you 6 1 8 Magic 6 1 9 Too far 6 1 10 Maestro 6 1 11 Ring 1 6 1 12 Ring 2 6 1 13 Ring 3 6 1 14 Ring 4 6 1 15 R...

Страница 87: ...7 2 2 1 1 1 2 Number 7 2 2 1 1 2 Status 7 2 2 1 1 3 Deactivate 7 2 2 1 2 Busy 7 2 2 1 2 1 Activate 7 2 2 1 2 1 1 Voicemail 7 2 2 1 2 1 2 Number 7 2 2 1 2 2 Status 7 2 2 1 2 3 Deactivate 7 2 2 1 3 No r...

Страница 88: ...2 2 3 3 Deactivate 7 2 2 4 Deactivate all 7 2 5 1 Auto answer 7 2 5 1 1 5 Seconds 7 2 5 1 2 10 Seconds 7 2 5 1 3 Off 7 2 5 2 Any key 7 2 5 2 1 On 7 2 5 2 2 Off 7 2 6 1 On 7 2 6 2 Off 7 2 3 5 Incomingc...

Страница 89: ...ost 7 2 8 1 Preset 7 2 8 2 Off 7 2 8 3 On 7 Settings 7 4 Language 7 5 Time Date 7 6 Data connection 7 7 Setup wizard 7 8 My numbers 7 1 Phone 7 2 Call 7 2 7 1 On 7 2 7 2 Off 7 3 GmPRS 7 3 2 Auto rejec...

Страница 90: ...Security code 9 3 4 Barring code 9 4 1 Show list 9 4 2 Add new 9 4 Fixed dialing 9 4 3 On Off 9 4 3 1 On 9 4 3 2 Off 9 5 Closed user group 9 6 IMEI number 9 7 S W version 9 8 Soft reset 9 9 Factory re...

Страница 91: ...ed user group 9 5 3 Off 9 9 2 No 9 8 2 No 9 9 Factory reset 9 8 Soft reset 9 9 1 Yes 9 8 1 Yes 9 Security 9 1 PIN1 code 9 2 Security code 9 3 Change codes 9 4 Fixed dialing 9 5 Closed user group 9 6 I...

Страница 92: ...set to ON Pin code lock is set automatically after reboot You can use the phone after entering the Pin code see page 68 PIN PUK The PIN Personal Identification Number is 4 to 8 digits It protects your...

Страница 93: ...THURAYA WILL NOT BE RESPONSIBLE FOR THE FOLLOWING This Limited Warranty will be void in its entirety if the Product is serviced by anyone other than Thuraya or a Thuraya Authorized Service Centre Buy...

Страница 94: ...F MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THURAYA SHALL NOT BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT LESS REASONABLE AMOUNT FOR USE AND WEAR OR FOR ANY INCIDEN...

Страница 95: ...Copyright 2008 All rights reserved Thuraya is a registered trademark of Thuraya Telecommunications Company...

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