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TECHNICAL SUPPORT
If you encounter a problem with your product, please go to http://ts.thrustmaster.com and click Technical
Support . From there you will be able to access various utilities (Frequently Asked Questions (FAQ), the
latest versions of drivers and software) that may help to resolve your problem. If the problem persists, you
can contact the Thrustmaster products technical support service (“Technical Support”):
By email:
To reach our Technical Support via email, you must first register online on the http://ts.thrustmaster.com/
website. The information that you provide will help our technicians to resolve your problem as quickly as
possible.
Click on
Product Registration and follow the instructions displayed onscreen.
If you have already registered your product, please enter your user info in the Username and Password
fields, then click on Login .
By telephone (if you do not have Internet access):
United Kingdom
08450800942
Charged at local rate
Monday to Saturday from 8 a.m. to 7 p.m.
United States
1-866-889-5036
Free
Monday to Friday from 9 a.m. to 8 p.m.
Saturday from 8 a.m. to 2 p.m.
(Eastern Standard Time)
Monday to Friday from 6 a.m. to 5 p.m.
Saturday from 5 a.m. to 11 a.m.
(Pacific Standard Time)
Canada
1-866-889-2181
Free
Monday to Friday from 9 a.m. to 8 p.m.
Saturday from 8 a.m. to 2 p.m.
(Eastern Standard Time)
Monday to Friday from 6 a.m. to 5 p.m.
Saturday from 5 a.m. to 11 a.m.
(Pacific Standard Time)
Denmark
80887690
Free
Monday to Saturday from 9 a.m. to 8 p.m.
(English)
Sweden
0200884567
Free
Monday to Saturday from 9 a.m. to 8 p.m.
(English)
Finland
0800 913060
Free
Monday to Saturday from 10 a.m. to 9 p.m.
(English)
Hours of operation and telephone numbers are subject to change. Please visit http://ts.thrustmaster.com
for the most up-to-date Technical Support contact information.
WARRANTY INFORMATION
Worldwide, Guillemot Corporation S.A. (“Guillemot”) warrants to the consumer that this Thrustmaster product will be free
from material defects and manufacturing flaws for a period of two (2) years from the original date of purchase. Should the
product appear to be defective during the warranty period, immediately contact Technical Support, who will indicate the
procedure to follow. If the defect is confirmed, the product must be returned to its place of purchase (or any other location
indicated by Technical Support).