11
THOROUGHCLEAN LIMITED WARRANTY
In order to take advantage of the ThoroughClean limited warranty, you must have maintenance
performed according to the schedule (contained in the relevant owners manual supplied with this
product), by an authorised ThoroughClean dealer or ThoroughClean service technician.
You are free to have your ThoroughClean product serviced by any suitably qualified mechanic or
electrical (depending on the requirement mechanical or electrical) and this will not affect your
statutory warranties, however, failure by the owner to have the recommended servicing carried
out by an authorised ThoroughClean dealer means that you cannot take advantage of the
ThoroughClean limited warranty.
In order to ensure your safety, we strongly recommend that you only use an authorised
ThoroughClean dealer for servicing. Only authorised ThoroughClean Dealers have access to all
of the special tools, technical information, parts and training required to maintain your
ThoroughClean product in peak operating condition.
ThoroughClean warrants each new ThoroughClean Pressure Cleaner to be free from defects in
material and workmanship under normal domestic and Industrial use and service for the period
specified below, conditional to the limitations and exclusions printed on this page. This warranty
applies only to new ThoroughClean pressure cleaners distributed in Australia by us and by our
authorised ThoroughClean dealers.
LIMITED WARRANTY
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
The benefits to the consumer under this warranty are in addition to other rights and remedies of
the consumer under a law in relation to the goods sold under warranty.
Warranty Period/s:
-
1 year ThoroughClean Manufacturer's Warranty on Build (Defects in material and
workmanship)
-
5 year ThoroughClean Manufacturer's Warranty on Galvanized Frames and Galvanized
Reel (Defects against rust & welding cracks)
-
12 months ThoroughClean Warranty on Pressure Pump (Note: Maintenance is not
warranty. Excludes service and consumables required at scheduled maintenance
intervals)
-
2-year Manufacturer's Warranty on Electric Motors
-
3-year HONDA GX Warranty on HONDA engines. Please see
www.hondapowerequipment.com.au
for details
-
3-year or 2000 hours Manufacturer's Warranty on KOHLER engines (whichever comes
first) (See KOHLER Owners Manual and website for details)
Responsibility of the Consumer under this Limited Warranty:
-
Only clean, potable water should be used through our pressure cleaners with a flow rate
at least 15% more than the pump requirements (e.g. an 18 LPM pump requires at
minimum a water supply of 21 LPM to prevent pump cavitation)
-
Strict adherence to the maintenance daily checks and schedule with proof of scheduled
maintenance service required by an authorised agent or qualified mechanic and/or
electrician.
-
Maintenance Services is not covered under warranty. (Warranty excludes normal
maintenance and consumables like oil, nozzles, swivels, filter mesh, HP hose, guns, by-
pass valves)
-
It is the consumer's responsibility to deliver the machine in question to our service
premises or to the premises of our appointed agent at the consumer's expense for
replacement or repair as applicable.