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Rev. 02 –13 October 2015
25
NOTICE
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Before replacing batteries, first please turn off the UPS and break off the mains. Remove your metallic
adornment such as finger ring, watch and so on.
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When replace batteries, please use the screwdriver with insulating handle. Do not lay the tools or metallic
goods on the battery.
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Never reverse or short circuit between the battery anode and cathode.
6.
TROUBLESHOOTING AND PERFORMANCE OF THE PRODUCT
1. In case the UPS can not work normally, it might be wrong in installation, wiring or operation. Please check
these aspects first. If you need help, contact our service department, the following messages should be
provided for analysis:
z
UPS MODEL and SERIAL NO.
z
Date of fault happened
z
Detailed description of the problem (include indicator statements on panel)
6.1 Troubleshooting
When the fault occurs, firstly, perform troubleshooting by referring to the troubleshooting table. If the fault still
exists, please contact the franchiser.
Fault
Cause
Solution
Battery LED flashes
Battery low voltage or battery
disconnected
Check UPS battery, connect battery well,
if battery damaged, replace it
Mains normal, but UPS has no
input
UPS input breaker open circuit
Press the breaker for reset
Short back up time
Battery not fully charged
Keep UPS connecting with mains power
for more than 8 hours, recharge battery
UPS overload
Check the usage of loads, remove some
redundant devices
Battery aged
When replace battery, contact franchiser
to get battery and relative assembly
No AC power, UPS can’t
startup after pressing the ON
key
Press the ON key for a short time
Press and hold the ON key for more than
one second to start the UPS
UPS has no battery connected or
battery voltage low and too many loads
connected
Connect UPS battery well, if battery
voltage low, please turn off UPS and
remove some loads, then start UPS
Fault occurs inside UPS
Contact supplier for servicing
6.2
EMC standard/Safety standard
Our products are manufactured according to the following EMC international grade standard and has passed
the CE authentication
:
EMC standard number
Safety standard number
IEC62040-2 IEC62040
ˉ
1
IEC61000-4-2 GB4943-2005
IEC61000-4-3
IEC61000-4-4
IEC61000-4-5
YOUR CONNECTION TO SAFETY
Thiele KG
• V
orderer W
einberg 26 • D-71522 Backnang • T
el.: +49 (0)7191 3560-0
• Fax.: +49 (0)7191 3560-19
• www
.thiele-kg.de
Thiele KG
• V
orderer W
einberg 26 • D-71522 Backnang • T
el.: +49 (0)7191 3560-0
• Fax.: +49 (0)7191 3560-19
• www
.thiele-kg.de
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