Pierce Biotechnology
PO Box 117
(815) 968-0747
www.thermo.com/pierce
3747 N. Meridian Road
Rockford, lL 61105 USA
(815) 968-7316 fax
5
General Troubleshooting and LED Display Errors
Problem Cause
Solution
Unit is unplugged
Verify that unit is plugged in
Blown or missing fuse
Verify that unit has two fuses (same rating) inserted into power entry
module, and that both fuses are functional
Unit will not operate (no
display lights illuminate
and unit does not heat)
Incorrect voltage setting Verify that the voltage setting switch on back of the unit is properly
configured
Unit will not operate
(“888” shows on display)
Software error occurred
and needs to be reset
Cycle power to unit by unplugging power cord for 5 seconds and then
reconnecting
Incorrect voltage setting Verify voltage setting switch on back of the unit is properly set
Erratic heat control
Excessive and/or erratic
ventilation around unit
Protect unit from experiencing continually varying airflow that
interferes with constant heat dissipation and measurement
Connection error
detected by unit
Cycle power to unit by unplugging power cord for 5 seconds and then
reconnecting
All other errors
Various
Contact manufacturer or other trained service personnel. Use proper
ESD precautions when servicing
Service and Maintenance
Replacement parts and repair services are available for Reacti-Therm Modules. Contact our Technical Support Department.
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Reacti-Vial Small Reaction Vials (12/pkg)
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This product (“Product”) is warranted to operate or perform substantially in conformance with published Product specifications in effect at the time of sale,
as set forth in the Product documentation, specifications and/or accompanying package inserts (“Documentation”) and to be free from defects in material and
workmanship. Unless otherwise expressly authorized in writing, Products are supplied for research use only. No claim of suitability for use in applications
regulated by FDA is made. The warranty provided herein is valid only when used by properly trained individuals. Unless otherwise stated in the
Documentation, this warranty is limited to one year from date of shipment when the Product is subjected to normal, proper and intended usage. This
warranty does not extend to anyone other than the original purchaser of the Product (“Buyer”).
No other warranties, express or implied, are granted, including without limitation, implied warranties of merchantability, fitness for any particular
purpose, or non infringement. Buyer’s exclusive remedy for non-conforming Products during the warranty period is limited to replacement of or
refund for the non-conforming Product(s).
There is no obligation to replace Products as the result of (i) accident, disaster or event of force majeure, (ii) misuse, fault or negligence of or by Buyer, (iii)
use of the Products in a manner for which they were not designed, or (iv) improper storage and handling of the Products.
Current versions of product instructions are available at
www.thermo.com/pierce
. For a faxed copy, call 800-874-3723 or contact your local distributor.
© 2009 Thermo Fisher Scientific Inc. All rights reserved. Unless otherwise indicated, all trademarks are property of Thermo Fisher Scientific Inc. and its
subsidiaries. Printed in the USA.
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