Thermo Scientific
ID Scribe User Manual
9-1
Chapter 9
Troubleshooting and Tips
This chapter provides some solutions to problems you may experience in
using the ID Scribe. The troubleshooting tips are divided into the
following sections:
Startup and Power Problems
Startup Mechanical Movement
Software Installation
Loading Spreadsheet
Printing Spreadsheets
The following solutions relate to starting the ID Scribe for the first time.
When the ID Scribe is powered on, you should see the green LED light
up, and the carriage attempt to reset itself by moving to the right.
If you connect the power cable to the ID Scribe and the green light does
not turn on, please check that you are using the ID Scribe power supply
and that the power supply’s two ends are both connected properly.
If you power the ID Scribe on and the green LED lights up, but the
carriage does not move completely to the right and then to the left, see
the suggestions under “Startup Mechanical Movement”.
The order in which the carriage resets is Z, X and then Y-axis motors
resetting. All three must reset in order for the ID scribe to home itself.
The Z-axis motor is the motor which you can directly see on the carriage
which holds the pen. The Z-axis motor rotates the black circle held on
that carriage. If this black carriage is continually turning without
stopping, there may be an obstruction which does not allow the piece
which holds the pen to drop below and reset that axis.
The most common causes for obstruction are:
1.
The pen is loaded into the carriage backwards, so that the
thumbscrew for the pen stop is hitting the black circle. If this is the
case, remove the pen from the pen holder and re-try resetting the unit
by powering the ID Scribe off and then on.
Startup and
Power Problems
Startup
Mechanical
Movement
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