Compatible Sensors for Smart-Vue Pro Duo / Quatro Data Logger
Appendix 1 - Troubleshooting | 27
2. When the battery is removed / discharged completely.
This is observed as sensor unreachable in Smart-Vue Pro
data logger.
3. When the Emerald goes out of range from the
Smart-Vue Pro data logger.This is observed as Sensor
unreachable in Smart-Vue Pro data logger.
4. When the External Emerald PT100 is removed /
damaged.
5. When any other wired sensor is connected other than the
external Emerald PT100.
Will the instant reading be displayed on the Smart-Vue
Pro data logger when tapped on the screen after
unpairing the wireless remote sensors from the Smart-
Vue Pro data logger?
Instant reading screen is not displayed on the Smart-Vue Pro
data logger when the wireless remote sensors are unpaired
from the data logger during data logging.
In Smart-Vue Pro web application, why is the remove
option disabled for the wireless remote sensors in the
sensors page and enabled in the data logger page of
the Smart-Vue Pro web application?
The Emerald has a specific handling in the sense that it has a
battery (as opposed to the other sensors) and moreover, it
can be a data logger too and not only a passive sensor. The
very same module can have the 2 different ways of working,
data logger VS sensor (but not simultaneously). So that's why
it is shown in the data logger section too. Emerald data logger
feature support is for future use.
Can the remote sensors be unpaired from the
Smart-Vue Pro data logger during data logging when
the remote sensors are unreachable from the
Smart-Vue Pro data logger?
Yes, the remote sensors which are unreachable from the
Smart-Vue Pro data logger can still be unpaired from the
Smart-Vue Pro data logger with an error message display on
the Smart-Vue Pro data logger "Operation incomplete:
Remote sensor only unpaired locally.Reset your remote
sensor to finish unpairing." To reset the remote sensor,
disconnect the battery and connect the battery back again.
then that particular remote sensor shall be visible in pairing list
again.
During data logging, remote sensor is in out of range
condition from the Smart-Vue Pro data logger and then
the Emerald is unpaired from the Smart-Vue Pro data
logger. Then how do we pair the remote sensor again
when brought back within range of the Smart-Vue Pro
data logger?
If the user tries to unpair the remote sensor which is in out of
range from the Smart-Vue Pro data logger, a message is
displayed on the Smart-Vue Pro data logger to reset the
remote sensor to finish unpairing. So when the remote sensor
is brought within range of the Smart-Vue Pro data logger, the
user needs to reset the sensor (remove the battery and insert
back again) to complete the unpairing process. Then user can
pair the sensor again to the Smart-Vue Pro Duo/Quatro.
When the Emeralds are used as remote sensors, will
the remote sensors store the data in the module during
a Bluetooth network outage condition between Smart-
Vue Pro data logger and the Emeralds?
In this case, this is exactly like a disconnected Smart Sensor:
the remote sensor is unreachable and this is a sensor failure.
There is no local reading storage in the Emerald in this
scenario: readings are lost during this out of coverage period
(exactly like a disconnected Smart Sensor).
How many maximum number of Emeralds can we pair
to Smart-Vue Pro Quatro / Duo (not starting data
logging, only pairing)?
Maximum 4 can be paired to both the Smart-Vue Pro Quatro
and Smart-Vue Pro Duo. 4 can be started with the Smart-Vue
Pro Quatro, 2 with the Smart-Vue Pro Duo.
When the battery of Emerald is low, will there be a low
battery alarm generated or a communication failure
alarm after the battery is completely discharged?
A low battery alarm is generated in the Smart-Vue Pro web
application for the Emerald.
When the Emerald is operating in the low battery
condition, will it accurately read the temperature until
the battery drops to zero completely or will there be a
difference in the temperature read?
The low battery condition of Emerald does not effect the
reading accuracy of the sensor.
In the Smart-Vue Pro web application, how is the
remote sensor icon shown on the watch mode tile?
In Smart-Vue Pro web application watch mode, remote
sensor shall be shown as temperature icon without any
Bluetooth symbol.
What happen for triple sensor when temperature /
humidity sensor is removed?
When the temperature / humidity probe is removed from the
triple sensor, a sensor failure is detected for the temperature
and humidity parameters while the CO
2
parameter is in
normal state logging the data as usual.
How does the user start data logging for triple and
differential pressure sensors in the Smart-Vue Pro web
application?
Triple sensor and Differential pressure sensor data logging
procedure is similar to any other wired sensor used in the
Smart-Vue Pro web application.
