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6 Troubleshooting 

This chapter describes all known issues and solutions.

 

6.1 Display indistinct 

When  using  an  “external  display”  as  CRT  or  LCD  for  external  mode  (Panel  &  CRT),  the 
resolution of external display may be recommended equal to the CMOS setting for panel 
[Flat  Panel  Type].  If  the  external  display  has  lower  resolution  than  CMOS  setting  in 
Windows, it may cause display indistinct.  

Recommendation in CMOS settings:  

i. Choose “CRT” only when using external display.  
ii. Choose “Panel” only when using internal panel display. 

 

 

6.2 Using USB-HDD or USB-CDROM for booting OS 

If you need to use USB-HDD or USB-CDROM for booting an operating system at start-up 
time, we recommend disabling the “Quick Power On Self Test” function in CMOS setting 
 

 

Содержание RC6600

Страница 1: ...User Manual Rugged Display Computer 12 RC6600 Rugged iPC VMW12PFA03 48018 R11...

Страница 2: ...ons 15 2 1 3 Connecting the Power 16 2 2 Turning On Your Device 16 2 3 Installing Operating System OS 17 2 4 Adjusting the LCD Display Brightness 17 2 5 Connectors 18 2 5 1 Wiring Requirements 18 2 5...

Страница 3: ...Drivers 29 5 1 2 Configuration Utility 30 5 2 The Premier Touch Driver Installation 32 5 2 1 Installing Touch Kit 32 5 2 2 Configuration Utility 33 6 Troubleshooting 35 6 1 Display indistinct 35 6 2 U...

Страница 4: ...uipment and must be easily accessible Keep this equipment away from humidity Put this equipment on a reliable surface during installation Dropping it or letting it fall could cause damage The openings...

Страница 5: ...aterials such as ordinary plastic assembly aids and Styrofoam o Use filed service tools such as cutters screwdrivers and vacuum cleaners that are conductive o Always lay drivers and PCB s with the com...

Страница 6: ...arantees that each of its products will be free from material and workmanship defects for a period of one year from the invoice date If the customer discovers a defect we will at his her option repair...

Страница 7: ...on the installation and operation of any of our products Please do not hesitate to call or e mail us Pro face America contact information please go to http www profaceamerica com...

Страница 8: ...ations such as logistics transportation fleet management heavy vehicles utility and also outdoor usage 1 1 Product Features Pro face America Rugged Display Computer offers the following features IP65...

Страница 9: ...missing or damaged contact us immediately Standard factory shipment list Panel PC User Guide Panel PC User Manual Motherboard CD ROM with driver utility and user manual Touch Driver CD Terminal Block...

Страница 10: ...1 3 Appearance Front Side and Bottom View 1 CAN BUS 5 2 x RJ45 2 RS 232 422 485 6 Terminal block 9 36V 3 1 x USB 2 0 1 x USB 3 0 7 OSD Panel 4 HDMI Rear View...

Страница 11: ...Antenna in top optional CAN Bus 1 x CAN Bus optional General Features Operating system Windows Embedded Standard 7 32 bit Windows Professional 7 Embedded 32 bit Current supply 9 36 V DC Bezel housing...

Страница 12: ...1 5 Dimensions...

Страница 13: ...1 6 Exploded Drawing On the picture below you can see spare parts exploded drawing of a standard Rugged Display Computer...

Страница 14: ...ds or foot Allow adequate ventilation around adapter while using Do not cover the adapter with paper or other objects that will reduce cooling Do not use the adapter while it is inside a carrying case...

Страница 15: ...Output 12V 6 6 A Using other AC adapters may damage the device ALTERNATING CURRENT This product must be grounded Use only a grounded AC outlet Install the additional PE ground wire if the local insta...

Страница 16: ...minal block to fix the cable 3 Connect terminal block to the Panel PC Once the device is connected to the source of power it is ready to work 2 2 Turning On Your Device To turn on the Panel PC 1 Press...

Страница 17: ...pment such as Keyboard and Mouse a Use external USB DVD ROM to run the OS and Driver settings as shown on the picture below 2 4 Adjusting the LCD Display Brightness 1 Tap the arrow on the system tray...

Страница 18: ...you label wiring to all devices in the system Safety Precautions Do not run signal or communication wiring and power wiring in the same conduit To avoid interference wires with different signal chara...

Страница 19: ...minal Block 9 36V RS 232 422 485 USB 2 0 Connector USB 3 0 Connector Voltage Minimum Voltage 9V Maximum Voltage 36V Maximum Current 6 6A Pin RS232 RS422 RS485 1 DCD TxD D 2 RXD TxD D 3 TXD RxD NC 4 DT...

Страница 20: ...Name Pin Name 1 TX1 2 TX1 3 TX2 4 TX2 5 TX3 6 TX3 7 TX4 8 TX4 Pin Name Pin Name 1 GND 2 DO0 3 DO1 4 DI0 5 DI1 Voltage Digital output Open drain to 40V Maximum load 2 0A Digital input Level 0 close to...

Страница 21: ...hut down your device do the following Tap Start Shut down Wait for your Panel PC to completely turn off before disconnecting the power cord if necessary NOTE If your system is not Windows 7 the method...

Страница 22: ...nd safe installation make sure cables are neatly hidden behind the Panel PC Refer to Chapter 2 section 2 1 for the cable installation instruction CAUTION ATTENTION Observe all local installation requi...

Страница 23: ...ed that you label wiring to all devices in the system 3 3 Mounting Guide optional The device comes with different mounting options suitable for most of the industrial and commercial applications There...

Страница 24: ...flathead screws 2 Place the device on VESA bracket 3 Carefully mount the device to the fixture for ex wall 4 When the installation is complete plug the power cord into a grounded AC outlet Turn on the...

Страница 25: ...ore setting up rugged bracket please check whether all items present in the mounting kit Rugged Panel PC bracket accessory list One bracket stand Three M5 x10 screws with washer One locking handle adj...

Страница 26: ...g steps 1 Place the Rugged Panel PC on the bracket stand aiming screw hole for each other 2 Secure three M5x10 screws to fix the device upon the bracket stand 3 Secure tightly locking handle to the Pa...

Страница 27: ...4 Loosen the hand screw adjustment tool then you can adjust product angle on the stand Then screw the product tightly again to secure the stand position...

Страница 28: ...reen or case Do Not use water or oil directly on the display screen If droplets are allowed to drop on the screen permanent staining or discoloration may occur 4 2 Cleaning the Casing Use the followin...

Страница 29: ...stallation 5 1 1 Downloading Drivers ELO AccuTouch CarrollTouch infrared driver software provides a consistent software interface among all ELO AccuTouch CarrollTouch infrared touch screens and contro...

Страница 30: ...ion Utility After finishing the installation follow the steps below to test the configuration utility Step 1 Enter My Computer click the ELO Touch Screen shortcut function Step 2 Click Align function...

Страница 31: ...Step 3 Calibrate four point locations on the screen Step 4 Click Yes if the cursor follows your finger and finish the utility test...

Страница 32: ...est of touch panel can be done by this utility Besides you can add or remove for new RS 232 or PS 2 touch panel devices 5 2 1 Installing Touch Kit Follow the steps below to install Touch Kit Step 1 In...

Страница 33: ...installation you need to test the configuration utility Step 1 Click the Touch Kit shortcut function on the desktop Step 2 Enter General functions and choose the language you need Then Enter Tool func...

Страница 34: ...Step 3 Correct four point locations on screen Step 4 Press Yes to continue if four point calibration test is complete successfully and press Ok to finish the screen calibration...

Страница 35: ...Panel Type If the external display has lower resolution than CMOS setting in Windows it may cause display indistinct Recommendation in CMOS settings i Choose CRT only when using external display ii C...

Страница 36: ...age of the Operation System you need to use Fixed Disk Mode type Compact Flash Card instead of removable disk mode The internal Compact Flash socket is NOT A PLUG PLAY DEVICE you are allowed to remove...

Страница 37: ...d labor while your products are under warranty Providing the highest reliability in the industry allows us to offer extensions to our standard warranty on all of our HMI or industrial computers By tak...

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