The DATA Extra HIU, Installation Instructions DE2, 12th August 2021
i. Consumables as specified by us, including but not limited to: hoses, gaskets and batteries.
7. Report any faults to your installer, service engineer or Thermal Integration directly. Faulty parts must be accompanied by a fully
completed Thermal Integration Warranty Return form, to be returned to Thermal Integration. Returned items remain the property of
Thermal Integration Ltd.
The Thermal Integration Warranty Return Form can be requested by phone or email. Returns are not accepted unless expressly agreed
in writing.
Transport risk of returned items lies with the sender. The shipping of replacement parts are the responsibility of the supplier.
8. If the HIU breaks down, we may ask you to pay us a deposit before we visit you to repair it. We will return the deposit in full if we find
a fault that is covered by this warranty. We may keep the deposit if we cannot access your property at the time we had arranged with
you to visit or we find other conditions of this warranty have not been met. A responsible adult must be at the property to give our
engineer this access to the HIU.
9.
COMMISSIONING
Thermal Integration offer commissioning services across the UK. The service includes:
a. The fulfilment of the defined commissioning instructions.
b. Completion and return of site wide commissioning paperwork.
c. Rectification of any HIU problems.
d. Confirmation of HIU performance to contract specifications.
e. Engineer travel and subsistence.
Commissioning rates are charged on a whole day basis, and it is the responsibility of the client to ensure:
a. Safe access to properties and HIUs
b. Correct operation of central plant with delivery of heat to HIUs at specified temperatures, flow and pressures.
c. All pipework has been correctly tested and flushed.
d. Credit on billing system to enable security valve.
A minimum 2 weeks notice is required in writing to Thermal Integration before the requested commissioning date.
SERVICE
Technical assistance and engineer backup can be obtained by calling our offices:
Commercial Sales and Operations: 0345 2411441 |
@
Training: 0345 2411441 |
@
Service: 0345 2411441 |
@
Specflue Sales: 0333 9997974 |
@
FURTHER INFORMATION
The
Heatweb Wiki website at www.heatweb.com/wiki
contains information on all aspects of HIU design, function, and servicing, and is
always the best place to visit for additional documentation or how to guides.
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Страница 21: ...The DATA Extra HIU Installation Instructions DE2 12th August 2021 DHW Performance DHW Performance Table Page 21...
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