8
Step 9: Display Warnings
Display the warning information sign either inside or near your garage to ensure users
remain safe and are aware of any dangers.
Section 3: Troubleshooting
Check out our instructional videos at www.thesportscreen.ca/instructional-videos
My motor is not working:
Make sure the batteries have a charge. To check this, press the up button and you will see a red light at
the top of the remote.
Make sure the wires in the wall plug are connected properly
Make sure your remote is synced to The SportScreen (see page 5)
My motor was working and then it stopped working:
These motors are designed to operate occasionally and not continuously. This also protects against any
jamming or bending of the curtain during roll up phase.
These motors have a built in safety thermal overload. This means that IF the unit is operated
frequently, repeatedly and/or the curtain gets caught the motor will heat up and the thermal safety
will automatically shut it off until it cools down.
In this situation, you are required to wait 20-30 minutes until the unit automatically starts up
Make sure there is nothing obstructing the screens range of motion
I a t set y li its:
Refer back to page 6-7
– “etti g Your Upper a d Lo er Li its
My Screen is not rolling up evenly:
Ensure that the screen is straight across the Velcro.
Since the SportScreen is made of a durable mesh material it has a natural stretch charactistic to it.
Therefore, some fine tuning may be required once the screen is installed correctly.
1)
Cycle the screen up a quarter of the way from the complete down position
2)
Look at the screen and by grabbing the bottom bar pocket, tug on the high side of the screen (left
or right)
3)
Cycle the screen up to half way and, if necessary, repeat step #2
4)
Cycle the screen up three quarters of the way and, if necessary, repeat step #2 again
My curtain and/or
target flips over the top ar:
The upper limit is set slightly too high.
See pages 7 for lowering the upper limit.
If you are still having issues, call 1-855-727-3360
