Software Updates
Loading New Software
Model X updates its software wirelessly,
constantly providing new features for your
vehicle. Tesla recommends you install software
updates as soon as they are available on your
vehicle. To ensure the fastest and most reliable
delivery of software updates, leave the Wi-Fi
turned on and connected whenever possible.
Your vehicle must be connected to Wi-Fi to
start an update (see
on
page 159).
Note: Software updates using cellular data are
also available if your vehicle is equipped with
premium connectivity.
Note: Software updates are not performed
when Keep Climate On or Smart
Preconditioning is active.
Warning: Do not attempt to use the
vehicle while the software is being
updated. Vehicle functions, including
some safety systems, may be limited or
disabled while a software update is in
progress and you could damage the
vehicle.
When a software update is available, a yellow
clock icon appears at the top of the
touchscreen. There are three ways you can
install software updates on Model X:
•
Touch the yellow clock icon at the top of
the touchscreen to navigate to the
scheduling window, which prompts you to
select a time to install the update (SET
FOR THIS TIME) or install it now (INSTALL
NOW). Once scheduled, the yellow clock
icon changes to a white clock icon until
the update begins. You can reschedule the
update any time before it begins.
•
Go to Controls > Software to determine if
there is an update available for your
vehicle. If available, touch Software
Update Available to navigate to the
scheduling window, as mentioned
previously.
•
Start updates using the Tesla mobile app.
Note: Some software updates can take up to
three hours to complete. Model X must be in
Park while the new software is being installed.
To ensure the fastest and most reliable
delivery of software updates, leave the Wi-Fi
turned on and connected whenever possible
(see
The yellow clock icon becomes a green
download icon when a software update is
downloading. If a yellow download icon
displays, a software update is available but
your vehicle is not connected to Wi-Fi.
Connect your vehicle to Wi-Fi to start the
download.
Software Update Preferences
You can choose how quickly and often you
receive software updates. To change your
preference, navigate to Controls > Software >
Software Update Preferences and select from
the following:
•
STANDARD: receive software updates
using the normal rollout timeframe for
your region and vehicle configuration.
When a software release is made available
it has generally been running on other
customer vehicles for a period of time.
•
ADVANCED: receive the latest software
updates for your region and vehicle
configuration as soon as they are
available. Tesla determines how, when, and
where to send updates to vehicles based
on a variety of factors, which are unique
to each release. Keep in mind that
although you will receive the latest
software as soon as it is available for your
vehicle, you may not be the first Tesla
owner to receive the update. This does
not enroll your vehicle in the early access
program.
Note: Tesla does not update software upon
request for those wanting to receive the latest
features and improvements. Selecting the
ADVANCED software update preference and
consistently connecting to Wi-Fi (see
way to receive the latest software updates
available.
Note: This software update window will persist
until you complete the installation of the
software update. You must install all software
updates as soon as they are available and any
harm relating to the failure to install a
software update will not be covered by the
vehicle’s warranty. Failure or refusal to install
such updates may result in the inaccessibility
of certain vehicle features (including
incompatibility with digital media devices) or
in Tesla being unable to diagnose and service
your vehicle.
Note: If software updates are not installed,
some vehicle features may become
inaccessible and digital media devices may
Software Updates
160
Model X Owner's Manual
