FAQs
Terayon TA-102 and TA-202 MTA Modem Installation Guide
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Q. Can I download new modem software drivers or do something to optimize
the modem configuration in order to improve my performance?
A. No, modem configuration and downloading of software drivers can only take
place over the cable TV cable and are provided by the cable operator.
But, improving the performance of your MTA modem does not give the cable
operators access to your computer so your personal privacy and security are
not affected.
Q. If I don’t subscribe to cable TV, can I still get an MTA modem Internet con-
nection and use the telephony service at the same time?
A. Yes, television, telephony, or data services are not affected by simultaneous
use. However, this is a question for your cable service provider or Broadband
Service Provider (BSP) and depends on their policies.
Q. The product specifications define varying data rates, why don’t I see those?
A. The cable operator has the flexibility to set different performance levels to dif-
ferentiate between different types of subscribers. In general, individual resi-
dential subscribers will not be allocated the entire channel bandwidth.
Q. Can I watch TV and surf the Internet at the same time?
A. Yes, neither television or data signals are affected by simultaneous use.
Q. Can I connect a Fax machine or a telephone modem to the MTA modem
RJ-11 Line 1 and Line 2 ports?
A. Yes, you can connect a Fax machine or a telephone modem to the MTA
modem.
