TEMPUR-Ergo
™
Plus
TEMPUR-PEDIC NORTH AMERICA, LLC (“TEMPUR-PEDIC”)
WARRANTS THAT IT WILL, AT TEMPUR-PEDIC’S OPTION, REPLACE
OR REPAIR PURCHASER’S TEMPUR-ERGO
™
PLUS MODEL IF IT
IS DEFECTIVE DUE TO FAULTY WORKMANSHIP OR MATERIALS,
SUBJECT TO THE LIMITATIONS DESCRIBED IN THIS WARRANTY.
TEMPUR-PEDIC UNDERTAKES NO RESPONSIBILITY FOR THE
QUALITY OF THE GOODS EXCEPT AS OTHERWISE PROVIDED IN THIS
WARRANTY. THERE ARE NO WARRANTIES THAT EXTEND BEYOND
THE DESCRIPTION ON THE FACE THEREOF.
THIS WARRANTY APPLIES ONLY TO TEMPUR-ERGO
™
PLUS MODEL.
THIS MODEL MAY BE IDENTIFIED BY REFERENCE TO THE SERIAL
NUMBER ON THE PRODUCT.
YEARS 1 THROUGH 3: FULL COVERAGE OF PARTS AND LABOR
TEMPUR-Ergo
™
Plus is warranted against defects in the workmanship or
materials for a period of three (3) years from the warranty commencement
date. During these first three years of the warranty, the entire product is
so covered, including factory supplied electronics, electrical components,
drive motors and power supply components. Upon notice during the
first through third year from the warranty commencement date, Tempur-
Pedic will send replacement parts to the purchaser, at no cost, in order
to replace any such defective part. In addition, Tempur-Pedic will pay
all authorized labor and transportation costs associated with the repair
or replacement of any parts which Tempur-Pedic determines to be
defective. This three (3) year warranty shall not apply if the purchaser
does not return any and all defective parts to Tempur-Pedic within 15
days of purchaser’s receipt of such replacement parts furnished. Return
of the frame, however, should it need to be replaced, is not required.
In no instance will this warranty cover any damage attributable to misuse
or to normal wear and tear or to excessive weight placed upon the
product. Nor will this warranty cover any purchaser other than the original
purchaser nor will it cover product purchased from an unauthorized
third party. If you are not the original purchaser of this product, you
take “as is” and “with all faults.” If you did not purchase this Tempur-
Pedic TEMPUR-Ergo
™
Plus we will require proof of purchase from you
demonstrating that you are the original purchaser and are eligible to make
a valid claim under this Warranty.
LIMITED WARRANTY FOR TEMPUR‑ERGO
™
PLUS
YEARS 4 THROUGH 5: FULL COVERAGE OF PARTS ONLY
Upon notice during the years four (4) and five (5) from the warranty
commencement date, Tempur-Pedic will offer replacement parts for
any defective parts to the purchaser. Factory supplied electronics,
electrical components, drive motors and power supply components are
included. This two (2) year Warranty shall not apply if purchaser does
not return any and all defective parts to Tempur-Pedic within 15 days of
purchaser’s receipt of replacement part. Purchaser shall bear all service,
transportation, labor and shipping costs related to the delivery and/or
replacement of the defective part.
FRAME ONLY—YEARS 1 THROUGH 25 WARRANTY
Notwithstanding the above, Tempur-Pedic extends a 25 Year Warranty on
the frame itself used in this product. Specifically, Tempur-Pedic warrants
that for a full 25 years, any defect in the workmanship or the materials
used in the frame itself shall be covered. The 25 year time span will be
dated from the commencement of this warranty. For purposes of this 25
Year Warranty, the frame consists of the metal structure of the base and
specifically excludes its cover, its side rails, decking and legs, actuator
lift motors, control box, remote controls, power supply, and any power
supply cords. Return of the frame should it need to be replaced, is not
required.
2
CUSTOMER SERVICE: 1–800–821–6621
