TempAlert Ethernet Gateway
User Manual
www.tempalert.com
Tel: (866) 524-3540
Page
18
of
22
TempAlert Ethernet Gateway User Guide v 4.22
186 Lincoln Street, 8
th
Floor, Boston MA 02111 | p: (866) 524-3540 | f: (866) 415-9884 | www.tempalert.com | [email protected]
LED Indicator Lights
LED
1 Blink
2 Blinks
3 Blinks
Fast Blinking
Status
Last transmission
to the gateway
successful
Last
transmission to
the gateway
successful but
low signal
Attempting to
transmit to the
gateway
Information
No external sensor
Low battery
Failure
Not registered on
Insights™
No signal
Failed to
communicate
with wireless
radio module
Failure light blink/not reporting to cloud
First make sure the Gateway is powered on and communicating. If it is, try bringing the failing
wireless sensor near the Gateway and pressing the power button once to reboot. If it transmits
after a few seconds then you can use signal strength mode to find the ideal placement for it.
All three lights turn on and then off without pressing anything
This light pattern may indicate potential hardware damage, please contact our support team at
[email protected].
No lights turn on
The battery may have discharged. Try replacing them with two AA batteries.
