16
Limited Warranty
TEMCO Vent-Free Gas Fireplaces
This warranty is limited to
TEMCO
Vent-Free Gas Logs & Fireplaces (henceforth, Product) manufactured by
TEMCO Fireplace
Products, Inc.
(henceforth, TEMCO).
ONE YEAR WARRANTY
TEMCO
warrants all components of the Product to be free of defects in materials and workmanship for a period of one year from the
date of installation, with the exception of the warranty on logs and ember base. If, by the sole determination of
TEMCO
, any
component covered under this warranty is found to be defective,
TEMCO
will, at its option, repair or replace the defective component
at no charge and will pay labor cost incurred as specified in the current
TEMCO
Labor Allowance Schedule, 71313. If
TEMCO
determines replacement or repair is not economically practical,
TEMCO
will, at its option, refund the purchase price of the Product.
Date of installation and purchase price must be verified by acceptable proof of purchase prior to warranty action.
This warranty covers only parts and labor as provided above. In no case shall
TEMCO
be responsible for materials,
components or construction which are not manufactured or supplied by
TEMCO
, or the labor necessary to install, repair or remove
such materials, components or construction.
FIVE YEAR WARRANTY
TEMCO
warrants the ceramic fiber and refractory components and burners originally packed with the product to be free of defects in
material and workmanship for a period of five (5) years from the
date of installation
, with the exception of breakage. If any ceramic
components or refractory components are broken, such breakage must be reported as a Warranty Claim at the time of installation.
Breakage claims arising after the initial installation will not be covered under any part of this warranty. Periodic maintenance must
have been performed.
QUALIFICATIONS
For the above warranties to apply:
The Product must be installed by a qualified installer; strictly in accordance with TEMCO installation instructions,
and in compliance with local codes and ordinances
. The logs must be placed strictly in accordance with the arrangement
described in the installation instructions.
The Product must be operated and maintained according to the instructions furnished.
Alteration of the Product in any way
is prohibited and voids any and all warranties. Removal of the data plate alters the Product and voids the warranty.
The installer must have completed the Installation and Startup Checklist, a copy of which must be submitted along
with proof of purchase, to obtain prior approval for warranty repair or replacement and to affect a warranty claim. The
Checklist is found on pages 17 and 18 of this manual.
The limited warranty applies only to the original owner of the Product or the original owner of the dwelling in which the Product
was installed. Use of any parts other than genuine factory provided replacement parts shall void this warranty.
Limitations
TEMCO
is not responsible for any incidental or consequential damages caused by possible defects in the Product. The
duration of any implied warranty with respect to the Product is limited to the duration of the foregoing warranties.
Some states and provinces do not allow exclusion of incidental or consequential damages or limits on the duration of implied
warranties, so these limitations may not apply to you.
Warranty Fulfillment
Claims require specific agreement and consent from TEMCO Technical Services prior to performing any warranty
repair or replacement. TEMCO reserves the right to investigate any and all warranty claims.
The appliance must not be
removed prior to such investigation other than on direction from
TEMCO
.
Please provide the following information when communicating with
TEMCO
Technical Services, its Dealers or Distributors
regarding service under this warranty.
Model Number:_______________________________ Serial Number:_____________________________________
Date of Installation:______/______/_______ Purchased From:_____________________________________________
TEMCO
reserves the right to decide on the method of settlement (if any). This limited warranty is given in lieu of any other expressed
or implied warranty, and supersedes all other
TEMCO
Product warranties.
