Chapter 3 |
10
User Operation
Numeric Keypad
This section is used for dialing out either on the handset or on air. The VSet operates differently depending on which system it
is connected to.
PRO TIP:
The DTMF “Touch Tones” used by telephones can be easily decoded. When dialing on the air, do
not enter private numbers or passwords without first turning off the hybrid’s audio on your console or this
private information will be broadcast.
Hx6 & iQ6
When the VSet is used with the Hx6 or the iQ6, the VSet will operate like a normal POTS phone. When a line is selected, dial
tone will be heard. When a number is dialed it will be dialed in real time with DTMF tones.
When the last digit is entered, you will either hear ring-back, busy, or re-order tone (or dead air followed by the operator error
message if you didn’t enter enough correct digits). Hopefully, if you hear ring-back tone, it doesn’t last for too long and the
correct party answers. On with the show!
Vx Engine
When the VSet is used with the Vx Engine, the VSet will operate like a VoIP phone and ENBLOC dialing is used. When a line is
selected, no dial tone is heard and the line will not be seized until the call is executed.
While a number is being composed, the digits will appear in the line info field. During this time, the selected line is blocked and
all other VSets on the network will display the Line as ‘in-use’ to avoid glare and unwanted interruptions.
After a number is entered, the Pound (#) key initiates the connection, similar to a cell-phone. After pressing the Pound (#)
key, you will not hear any DTMF tones, just a short pause and your call will be completed, presuming you entered the correct
digits. There is a timeout function to execute the send command after a predetermined amount of time after the last digit is
dialed. See the Preferences section.
With ENBLOC dialing, you have the opportunity to correct any dialing mistakes by dropping the line and starting over before
executing the call and sending audio to the console. The keypad works during an active call to generate DTMF tones for use
with voice mail, automated attendants, and being obnoxious on the air.
CURIOSITY NOTE:
We don’t know why the condition of picking up a line which was about to ring and
getting an incoming call instead of dial tone is called “Glare.” Perhaps it’s because of the looks air staff give
engineers when this happens too often! If you find out, be sure to let us know.
Содержание Vset
Страница 8: ......
Страница 10: ......
Страница 20: ......
Страница 29: ...This Page Intentionally Blank...
Страница 30: ...This Page Intentionally Blank...
Страница 31: ...This Page Intentionally Blank...