Telos Vset, Инструкция по установке и эксплуатации

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Chapter 3 |
9
User Operation
Hold Button
Holds a line that is “off hook” and unlocked. If more than one line is on, unlocked, and in the same column, then all of those
lines will be held.
When a call is on hold, the caller will be able to hear the audio that is sent to the POH input of the system. Selecting that line
from either column will take the call out of hold and place it on the corresponding hybrid.
Drop Button
This button drops all calls in a column that are active and unlocked. There are separate drop buttons for the left and right line
columns.
Lock
Normally, placing a call on the hybrid causes any others on the same hybrid to be dropped. If you need to conference two or
more calls on the same hybrid, you can use the lock function. Press an already on-air line button to lock it. The OLED display
will show that the line has been locked. Pressing the button again unlocks the line. Locked calls remain on-the hybrid until
they are unlocked. The Drop and Hold buttons have no effect on a locked line. A call can be switched from one hybrid to the
other without unlocking the line. Simply press line button on the opposite column and the call will stay locked as it switches to
the other hybrid.
Next Button
This button puts the “next” call on Hybrid 1. The NEXT priority is as follows:
1. Longest waiting screened hold
2.
Longest waiting hold
3. Longest ringing-in
The Producer VSet can manually override these and assign priority as desired.
When the Next button is used to take a new call, if the current call is not locked, it will be dropped when the new call is placed
on the hybrid. If the line is locked, the new call will be added to the hybrid by the Next button.
Block All
Pressing this button will cause all inactive and ringing lines to be dropped and blocked from handling any calls. Calls on-air, on
the handset, on hold and the fixed lines will not be affected. The usual application for this function is to let you prevent early
callers from getting in on contests until after you’ve made the announcement and released the lines to accept calls.
HOT TIP: As you may know, there have been several lawsuits regarding the “fairness” of radio contests. By
consistently activating the Block All feature before announcing a contest, your staff will reduce the liability
for the station.
When Block All mode is selected, as lines become available, they will automatically “go busy.” Pressing Block All again will
release the lines and allow incoming and outgoing calls.
When Block All is active, the Block All button will illuminate on the VSet Desktop Controller. On other VSet Phone-sets in the
same studio, a small letter ‘B’ will appear in the upper right hand corner of the main screen.
NOTE: Block All will affect any lines that are shared between studios. So if a you are seeing a blocked line
on a VSet that is not in Block All mode, odds are there is a studio in the building that has Block All active.