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7 Updating the firmware
TELL always releases its products with the latest firmware version. However, as our products are
being continuously improved, new firmware updates may occasionally be released for the
products, which may include new features along with bug fixes. Therefore, it is recommended that
you always upgrade your product to the latest firmware version available. All released firmware
versions are available on the TELL website, including older versions.
ATTENTION! Downgrading to an earlier version is not supported! Always upgrade your
product to the latest version, otherwise your settings could get wiped due to differences in
functionality between versions.
You can update the
ecoLINE PRO
firmware locally via USB or remotely via the Internet.
You can find the firmware file or the desktop update application needed for the update on the
manufacturer's website (
) in the product downloads section.
7.1 Updating via USB
You can update the firmware via USB using the desktop update application or the programming
software.
Updating via USB using the desktop update application:
-
Download the latest update application (that has the
.exe
extension) from the manufacturer's
website. The update application includes the firmware as well, therefore the file name is the
same as the firmware version number.
-
Open the update application and click on the “
FIRMWARE
” button.
-
Connect the device to the computer via USB.
-
Power up the device and then click on the "
Start
" button.
Do not power down the device later on!
-
Wait until the progress bar shows that the process has completed.
-
Use the “
Cancel
” button to close the pop-up window that shows up while loading the
firmware, with a question that asks if you want to format the drive.
-
You can close the update application when the progress bar shows that the process has
completed.
-
Wait until the LED status indicator on the device shows activity. You can then connect to the
programming software and check functionality.
Updating via USB using the programming software:
-
Download the latest firmware file (that has the
.tf3
extension) necessary for updating, from
the manufacturer’s website.
-
Click on the “
General
” device settings menu in the programming software.
-
Click the
„
Firmware update
”
button, and then browse the
.tf3
firmware file.
-
The update process will start automatically as soon as you click on the “
Open
” button. Once
the firmware is loaded, the progress window will close automatically and the device will
restart a few seconds later, running on the new firmware.
7.2 Updating remotely over the internet
It is also possible to remotely update the firmware of the
ecoLINE PRO
over the Internet, using
the programming software. After establishing the remote connection, the steps for remote update
are the same as the steps for updating through USB, as specified above.
