E FAQ’s
E IO&M Guide
Telkonet, Inc.
For Use with Firmware Version 2.x
20800 Swenson Drive, Suite 175
Appendix AE FAQ’s
Waukesha, WI 53186
Revision 5
(414) 302-2299
Page 24
www.telkonet.com
E FAQ’s
How do I pair E with Ec?
The E has to be joined to the EcoConnect coordinator, and then paired to the Ec. This is
done through the join-bind button press sequence on the Ec, same as the Eco and E.
(See Device Association Guide for details.)
How do I calibrate the proximity sensor?
After the E is first powered up, and the installer leaves the room for at least 3 minute, the E
proximity sensor will be calibrated.
What about other high powered radio devices near the E?
The E uses an analog PIR sensor. Because of this, it should not be placed close to other high powered
radio devices. Otherwise, they will stay occupied. For example, do not install the E closer than 1 foot
to the Ec.
How do I bind one E to Multiple EcoSources?
To bind one E to multiple EcoSources, enter the "Pair" option as usual. The display will inform you
that it is already paired to another Ec, and ask if you would like to pair it to another. The E
can be paired with up to three EcoSources.
Why is my E screen not dimming properly?
It could be your backplate. Make sure you are installing the backplate specifically designed for the E.
The backplates for the EcoTouch (non-PLUS version) and E are not interchangeable. Do not use
EcoTouch backplates left over from a previous job, unless you are confident they are the correct design.
Using the proper backplate ensures that the light sensor seals properly, preventing the screen from dimming
unexpectedly.
How should I clean the E screen?
Clean the E screen the same way you would clean other electronic device screens. Slightly dampen a
scratch resistant cloth (preferably a microfiber cloth) with water and wipe the screen with gentle even strokes.
Never use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia,
abrasives, or cleaners containing hydrogen peroxide.
Never spray anything directly on the E screen!
What activates the E screen? What de-activates it?
The E screen “wakes up” when it senses someone approaching the E.
The E screen will go dark when there is no interaction with the screen for 15 seconds.
