Installation and Operation
Return Material Authorization (RMA) Procedure
20
Lightspeed K80 Server Guide
Return Material Authorization (RMA) Procedure
This supplements RMA procedures in the SuperMicro Server User’s Guide. Do not return this
server to SuperMicro or contact SuperMicro for return material authorization.
CAUTION:
The Lightspeed Server is a sealed device, with no serviceable parts and no
internal peripheral bays. You should never open or attempt to upgrade or alter it.
Doing so exposes you to electrical hazard, may damage the unit, and may invalidate
your warranty.
If your Lightspeed Server needs service of any kind, regardless of whether you
purchased the Lightspeed Server from Telestream or an authorized reseller, contact
Telestream directly for return material authorization.
Please contact Telestream at:
•
:
•
In the US, telephone
: 877-257-6245
•
From international locations, telephon
e: 530-470-2036.
Provide your organization name, and contact information, the serial number of the
inoperative unit, and request a Return Material Authorization.
Before returning your Lightspeed Server, Telestream recommends that you back up the
entire contents of all server drives. See
Backing up the Lightspeed Server
for details.
