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Making Calls

General Functions

ring when a call is made to the number “4701 1234“. At the

same time, telephone 1 can also be reached on the number

“4701 1678“.

“Call key“ is the general term for all keys of your telephone

which you use to make calls and are called. These are feature

keys or call keys with team functions (team keys, busy keys or

direct call keys).

The LEDs and symbols on the call keys indicate the following

states:

The system administrator can configure and activate a

call-wait-

ing queue

especially for your telephone in the Comfort Pro S/

T-Comfort 930 DSL system. While you are making a call, new

calls can be queued. These callers first hear an announcement

(if the system administrator has preset an announcement) and

then the ring tone. The number of calls permitted in the call-

waiting queue is set by the system administrator during system

configuration, 5 calls for example. When this number is

Signalling on the Call Keys

First call

LED flashes

Bell flashes

Further call

LED flashes rapidly

Bell flashes

Further call,
call-waiting queue is full

Short beep tone
(only on the T-Comfort 830
Systemtelefon)

Key seized

LED on

Arrow on

Call held

LED flashes slowly

Arrow flashes slowly

Team member’s key seized

LED on

Handset on and display of

team key text

Calls in the Call-waiting Queue

Содержание T-Comfort 630

Страница 1: ...T Comfort 630 730 830 Systemtelefon User Guide...

Страница 2: ......

Страница 3: ...ollow me Secretary Herrmann 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ 0 1 ZUR CK OK L SCHEN MENU MENU ZUR CK OK ABC L SCHEN R E Mail Toggle Conference Follow me Secretary 2 ABC 3 DEF 4 GHI 5 J...

Страница 4: ...emtelefon 33 Missed calls E Mail Appointments Voicebox mess Transfer Charges Messenger Time control Internal dialling 12 35 Fri 22 Feb 02 ABC L SCHEN R 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXY...

Страница 5: ...Info Key 15 ABC Key 16 Arrow Keys 16 OK Key 16 Redial Key 16 Enquiry Key 17 Hands Free Open Listening Key 17 Disconnect Key 17 Muting Key 17 L schen Key Clear Key 17 Plus Minus Key 17 Zur ck Key Escap...

Страница 6: ...sting the Volume with the Plus Minus Key 36 Redialling 36 Hands free Open listening Mode 37 Blocked Unblocked Telephone Numbers 38 Keypad Dialling 38 Least Cost Routing LCR 38 Transmission of Call Num...

Страница 7: ...Baby Call 56 Announcements with and without Intercom 57 Answering a Callback 58 Doorbell Door Opener 59 Entrance Intercom Calls 59 Making Calls from the Telephone Book 61 The Telephone Book 61 MenuCa...

Страница 8: ...ard Phone Settings 87 MenuCard Protection 89 MenuCard Connections 91 MenuCard Phone Book 95 MenuCard Applications 97 MenuCard Central Settings 98 Shortcut Menus 99 MenuCard Info 99 MenuCard Active Fea...

Страница 9: ...n and the T Comfort 830 Sys temtelefon can be fitted with various adapters to meet a wide range of specific requirements You can activate the features and program functions on the tele phones themselv...

Страница 10: ...carried out by authorised personnel Keep fluids and chemicals away from the telephone and its accessories Use only the AC adapter plug included in the delivery if necessary Do not use AC adapter plugs...

Страница 11: ...dry cloth or a cleaning agent Pull the pedestals out 1 and turn them forwards or backwards 2 two settings are possible Then push them back in again to fix their position 3 To mount your telephone to...

Страница 12: ...to the screws The five keys to the right of the display of the T Comfort 730 Sys temtelefoncan be programmed as call keys or programmed with destinations or functions The programming assignment does n...

Страница 13: ...ft until it snaps into place Printing Label Strips Using the Configurator of the Web console you can print the labels for a selected system telephone with the current key assignment PBX Configuration...

Страница 14: ...be expanded by various types of external audio equipment e g a headset or an external active speaker Connection is via an audio adapter Please refer to the chapter entitled External Audio Devices star...

Страница 15: ...2 You can use the AC adapter on the T Comfort 730 Systemtele fon and on the T Comfort 830 Systemtelefon Note Please operate only the AC adapter with the part no 4505759 on the Upn adapter Upn adapter...

Страница 16: ...n a decrease of the ringer volume and the open listening hands free volume of the second telephone The feed power can be increased by con necting an external AC adapter 2 Note Upn adapters on the comm...

Страница 17: ...invalidating liability and war ranty connect only audio equipment certified for this purpose via the audio adapter You will find a list of such equipment in the Mounting and Commissioning user guide...

Страница 18: ...he section entitled Entering Text on page 26 The first of the keys allocated to the display only one key on the T Comfort 630 Systemtelefon is occupied by your internal telephone number main number Th...

Страница 19: ...he chapters entitled Team Functions starting on page 65 and Team Functions in the Mounting and Commission ing user guide This key is used to display MenuCards A short press of the key shows a selectio...

Страница 20: ...ric modes Long key press Opens the list of the available display lan guages A short press of this key opens the MenuCard for the telephone book Pressing and holding the key shows you a list of the dis...

Страница 21: ...only on the T Comfort 730 Systemtelefon and the T Comfort 830 Sys temtelefon This key which has an LED deactivates the microphone The ringer of your telephone can be switched off for incoming calls o...

Страница 22: ...This key is used to exit an input window without changing its contents and to return to the menu branches Your system telephone provides you with several keys which you can individually program that...

Страница 23: ...The system administrator can lock your telephone s interface via a setting for your user group With the exception of the number keys and the call key 1 all keys of your telephone then have no function...

Страница 24: ...anguage 4 First you select the entry 8 Display and then Language 5 Use the arrow key to scroll to the desired setting On the T Comfort 630 Systemtelefon you use the and keys 6 Confirm the setting with...

Страница 25: ...e The T Comfort 830 Systemtelefon display During a call the current charge counter and annotation texts are displayed if configured During an enquiry call you will see the number of the enquiry call y...

Страница 26: ...your telephone and the system are controlled via display windows as you are familiar with from your PC These display windows look like index cards and are called MenuCards On the T Comfort 630 Systemt...

Страница 27: ...page 14 to invoke a MenuCard see the table entitled Invok ing MenuCards via the Keypad on page 23 Note when a short or a long press of a key is required Selecting list entries is described in the tab...

Страница 28: ...re used to select items in and or scroll through the MenuCard lists If the list is longer than the display window you will see an arrow at the bottom of the win dow indicating there are additional ite...

Страница 29: ...If numerical inputs are longer than the display field the digits are pushed to the left out of the visible area Using the plus minus key you can move the cursor and display the digits that were previo...

Страница 30: ...he query Are you sure Press to delete the list In input lines for text the numerical keypad automatically switches to the entry of letters You can enter the following char acters by repeatedly pressin...

Страница 31: ...assages are more than one line long line breaks are made automatically at the end of each line You can move the cursor by using the plus minus key A short press of the L schen key Clear key deletes in...

Страница 32: ...re assigned to the corresponding display lines The keys can be allocated in three levels thereby providing you with 30 randomly programmable memory locations for destina tions and functions for each m...

Страница 33: ...s starting on page 69 Before programming a key you must always select the desired level All MenuCard displays related to the keys of an add on device are shown in the display of the basic device Exter...

Страница 34: ...pressing a single function key without e g having to use the hook switch for the headset The current status is signalled visually The Phone settings menu group in the 7 Add on adapter menu contains th...

Страница 35: ...n the loudspeaker The external microphone is used instead of the telephone s built in microphone Door display The door display lamp the door busy indicator lights up as soon as the handset is lifted t...

Страница 36: ...ached is are assigned to the call key s with the internal number Example of the assignment of internal and external telephone numbers The above example shows that the system s external telephone numbe...

Страница 37: ...Pro S T Comfort 930 DSL system While you are making a call new calls can be queued These callers first hear an announcement if the system administrator has preset an announcement and then the ring to...

Страница 38: ...one they are also indicated on the display If there are calls in the queue the level indicator appears at the beginning of the second line of the display If several telephone numbers with call waiting...

Страница 39: ...dset key within 30 seconds After 30 seconds the dialout will be deactivated automatically This feature can be used on all devices for which the system administrator has configured a device ID This mea...

Страница 40: ...n its idle state again it reverts to the default menu setting Pressing the redial key displays a MenuCard containing the last ten numbers dialled with the most recent entry at the top If a telephone n...

Страница 41: ...st on one terminal it will be deleted on all others as well In hands free mode the handset is on hook only on the T Comfort 730 Systemtelefon and the T Comfort 830 Systemtele fon You hear the caller o...

Страница 42: ...get an announcement as an acknowledgement Consult your system administrator if you have questions concerning this function H Lift the handset and press the star key and the digits 1 and 2 This switch...

Страница 43: ...ode digits before entering the telephone number With ISDN there are different features which allow or prevent the transmission of external call numbers between subscribers CLIP CLIP is an abbreviation...

Страница 44: ...ou wish to prevent your call number from being displayed to the called subscriber To do this select Suppress number from one of the MenuCards described in the next section If this feature is not provi...

Страница 45: ...l state e g an answering machine is in announcement mode you pick up the call The subscriber for whom you picked up the call must belong to a user group for which Call removal authorisation is activat...

Страница 46: ...ternal Internal Calls If your telephone is set to manual line seizure all call keys on your telephone first seize an internal line and you can dial an internal number straight away When making externa...

Страница 47: ...ort 830 Sys temtelefon Z Dial the external number with Manual Trunk Line Seizure H Lift the handset your call key is seized and or press the particular call key hands free mode only on the T Comfort 7...

Страница 48: ...a specific routes Your system administrator configures these routes in the Comfort Pro S T Comfort 930 DSL and specifies how each route is seized In order to manually seize a specific route for a call...

Страница 49: ...state function is programmed and you press this key briefly the routing code will be dialled accordingly e g 0 If all lines in the bundle or the route are busy the LED on the programmed function key...

Страница 50: ...tem administrator has activated this function for your user group Only then will the Booking number menu item be displayed For external connections established by you it is important how the route tha...

Страница 51: ...whichever order they wish enabling them to unpark specific calls as required Until his call is unparked the caller will hear music on hold pro vided music on hold has been configured If the user does...

Страница 52: ...telephone number during a call Under Dest enter the number and a Text if required and Save the number You can call the number with Dial Intercept The telephone numbers of malicious callers can be save...

Страница 53: ...wait ing the longest note the bell symbol in the display VIP Call Calls of this type from authorised subscribers are signalled to you even if you have activated your call waiting protection call prot...

Страница 54: ...w a next to the call number If the indicated call number is saved as a phonebook entry as usual the name will be shown along with a question mark In certain operational modes e g in hands free operati...

Страница 55: ...d to the first subscriber VIP Call You hear the call waiting tone During a call press the call key that signals the call You hear the call waiting tone Press but do not hold down the MenuCard key then...

Страница 56: ...your voicebox by calling the voicebox directly from a telephone whose number is assigned to your voicebox by means of the additional menu 9 Applications in the Main menu see the section entitled MenuC...

Страница 57: ...If the subscriber does not answer h hang up the internal subscriber is called If the called internal subscriber answers they are connected to the waiting call If this call is not accepted within a cer...

Страница 58: ...e call between these two external callers You have no way of influencing how long the transferred call will last The con nection is established via the Comfort Pro S T Comfort 930 DSL and occupies two...

Страница 59: ...possible using the appropriate menu item in the MenuCard If you wish to speak to one of the conference participants sepa rately again or remove one of them press this participant s call key You are no...

Страница 60: ...f you lift the handset during an appointment call a special tone through the handset indicates that the ringer signal was an appointment call You can also end the appointment call with the key or by l...

Страница 61: ...ncement In order to answer your announcement the subscriber has to take the call just like a normal call please refer to the section Responding to an Announcement on page 58 also If you make an announ...

Страница 62: ...tches to the hands free mode when it receives the announcement You can speak with the caller immediately Rejecting an announcement In the MenuCard Announcement select Reject if you want to reject the...

Страница 63: ...open the door select the Door opener menu item in the MenuCard displayed Press the call key again G You are now reconnected to the subscriber you put on hold Note The door opener menu item is not dep...

Страница 64: ...ng a Call starting on page 60 Door Call Forwarding You can forward calls signalled from the doorbell to another internal or external call number a so called pharmacy line This is done by means of the...

Страница 65: ...erson with the corresponding authorisation can delete your telephone book completely For instructions on managing the telephone book refer to the section entitled MenuCard Phone Book on page 95 Press...

Страница 66: ...ries Look up name and New preset are not dis played when you have pressed the ABC key briefly this means that the menu for making selections from the telephone book is available in the abbreviated for...

Страница 67: ...sation starting on page 46 Select the Phone book menu item 1 New entry You can add the phone number to a tele phone book 2 Add You can add the phone number to an existing tele phone book entry Add Pho...

Страница 68: ...hone book To do this select the list item Suppress number and press the button Save the entry Add Phone Number to a Telephone Book Entry Select 2 Add and press the button Personal Central Company You...

Страница 69: ...her For an overview of the team functions and some examples of how they are used please refer to the chapter entitled Team Functions in the Installation and Commissioning user guide For information on...

Страница 70: ...that key is busy If you want to call another team member when the LED is off i e when this team member s telephone is not busy simply press their busy key As opposed to the team key the call here is e...

Страница 71: ...og team key starting on page 71 Using Busy Keys When a call comes in for a team member the LED for the programmed busy key flashes You accept the call by pressing the busy key As opposed to the team k...

Страница 72: ...To use the Hold function it must be programmed to an unused feature key on the team members telephones G You are speaking via a call key e g the trunk key with the tel ephone number 11 h Press the Ho...

Страница 73: ...ported features If the configuration of a call key is changed in the Configurator the telephone will load the new settings and not be operational for a few moments For more information on the configur...

Страница 74: ...me set for that telephone see the section entitled MenuCard Phone Settings on page 87 Calls from direct call keys to your telephone are signalled acoustically even if you have programmed a substitute...

Страница 75: ...rmine whether call signalling to this key is to be Optical acoustic Optical onlyor Acoustic after delay If you selectAcoustic after delay specify the number of seconds after which your tele phone is t...

Страница 76: ...e the existing text with the key and enter new text if required Press and confirm this with Save If you delete the text without entering any new text only the key s telephone number will be displayed...

Страница 77: ...s Remote controlled Dialling Call Through Without internal number assignment Z reserved tel no Z system PIN trunk line seizure code e g Z external tel no With internal number assignment Z reserved tel...

Страница 78: ...ou can configure or delete call forwarding Immediate for your own telephone number from a remote location This remotely programmed for warding overwrites any other existing call forwarding Call for wa...

Страница 79: ...tion and you have activated call forwarding for this telephone to the voicebox you dial the MSN or the direct dialling in number under which you can be reached by external callers Note For detailed in...

Страница 80: ...l of the features can be programmed on a vacant func tion key and called up by pressing the key or switching the function on or off see Programming Keys starting on page 101 Many features can be set b...

Страница 81: ...of menus 1 Calls This contains the most important features relevant to a call 2 Call forwarding This menu group contains all types of call forwarding that you can program on your telephone Fur ther t...

Страница 82: ...s Here you can see the call numbers of callers who have tried to reach you This also applies to calls transferred to you from other internal subscribers Which calls are recorded in your call lists is...

Страница 83: ...telephone book by pressing the ABC key while the handset is on the hook see below for further explanation If you press the OK key while the handset is on the hook you can then perform the following a...

Страница 84: ...of the selected message Charges For each trunk key you can view the charges for the last call as well as the total charges 3 Remote charges You can read out the charges of other users of the Comfort P...

Страница 85: ...s can be a value between 0 and 99 Then choose whether auto matic call connection should be activated for Internal calls External calls or Int Ext calls You activate automatic call connection with On a...

Страница 86: ...you have the relevant authorisation Divert door is available for door calls Providing you have the relevant authorisation you can forward door calls to your tele phone to another internal or external...

Страница 87: ...e is otherwise the same as that for configur ing the Divert phone function see the previous sec tion 3 Divert MSN Select the MSN one of the telephone num bers supplied for the multi terminal access yo...

Страница 88: ...exchange 4 Divert door With this so called pharmacy line all calls signalled by the door bell are forwarded If several door bells are configured on the communications sys tem first select the door bel...

Страница 89: ...l The user s PIN number for the source telephone is required for this function see page 90 On the other terminal select the 6 Follow me item from the Call forwarding MenuCard As Source enter the inter...

Страница 90: ...e Telefonie AssistentWeb application You will find more infor mation on this in the Comfort Pro S T Comfort 930 DSL online help 2 E Mail You see the list of incoming e mails sender Select an entry The...

Страница 91: ...m 5 Received fax This menu entry is only shown when the system administrator has set up the fax function in your Comfort Pro S communications system You see the list of received faxes When you select...

Страница 92: ...be distinguished from one another Select 1 Short messages 2 E Mail 3 Pick up or 4 Voicebox For each type of message you can specify 1 Volume and 2 Melody or a short beep tone instead of a melody The...

Страница 93: ...age With Contrast you can adjust the display contrast by using the key or one of the digits from to With Language you can set the language used on the display by selecting one from the list provided I...

Страница 94: ...en call protection is activated the caller hears either the idle or the busy tone The system administrator configures this when configuring user groups Calls from direct call keys are only sig nalled...

Страница 95: ...which it was set If your internal call number is also stored on the trunk or team keys of other telephones call waiting pro tection is not automatically activated on these telephones Note The availabi...

Страница 96: ...d see also Announcements with and without Intercom starting on page 70 2 Intercom Use this function to initiate an announce ment to a single system terminal The microphone of the system terminal will...

Страница 97: ...e dialout The next time the subscriber whose device ID you entered picks up the handset or when using a headset presses the headset key the saved destination call number will be dialled auto matically...

Страница 98: ...the microphone in the handset or telephone On Off 5 Hold Hold is a team function The caller is put on hold and can now be transferred to another member of the team see also the section on Holding and...

Страница 99: ...You disconnect the current connection from the Comfort Pro S T Comfort 930 DSL to the Internet This disconnects all active users from the Internet simulta neously 2 Allowed You permit the establishmen...

Страница 100: ...ne book Personal Central or Company Confirm your choice with Enter the Name and First name Confirm these with For each entry you can enter several telephone numbers No office No mobile and No private...

Страница 101: ...vate the Suppress number for a telephone number saved in the telephone book you can suppress the display of your telephone number from call to call i e before you dial the destination telephone number...

Страница 102: ...ser group 1 Time control In the Comfort Pro S T Comfort 930 DSL several time groups can be configured Depending on the acti vated time group incoming calls are signalled on different tele phones Switc...

Страница 103: ...date with dd mm yy and press Overwrite the current setting and confirm the new setting with Save the settings Shortcut Menus This MenuCard is used to quickly locate messages that have arrived or been...

Страница 104: ...cted dial Your telephone lock was activated To unlock your telephone press enter your user PIN and confirm this with See Main menu menu group Protection Hunt group Hunt group numbers are configured fo...

Страница 105: ...h keys on your telephone these are in section Programmable Keys with LED Display starting on page 18 Note You need the appropriate authorisation to operate these keys on your system telephone Consult...

Страница 106: ...call number that has been saved in the phone book to a destination key The first and last name of the phone book entry will automatically be included and the call number of the entry saved as destina...

Страница 107: ...to activate or deactivate the function again The following examples help to explain this Example 1 Call forwarding of MSN groups If you want to program the call forwarding of an MSN group to a functi...

Страница 108: ...the desired function from the MenuCards and if required specify the variable part e g telephone number Press the key Select the Text menu point in order to label the key If you do not enter a text th...

Страница 109: ...nd hold the programmable key then select Stack or Link features and confirm with the key In the Stack or Link features you will see the following menu points Text You can enter a label for the key If...

Страница 110: ...tion menu Select the desired entry and press the key The programmed call number will be dialled or the programmed function will be executed Press and hold The MenuCard for the key will be opened You c...

Страница 111: ...us tone Positive acknowledgement tone Negative acknowledgement tone Special internal dialling tone Special external dialling tone Call waiting tone Special sensor tone Calls External call Internal cal...

Страница 112: ...onnection 6 Remote dialling 6 1 Call prot phone 2 Call prot key 3 Telephone lock 4 Baby call 5 Change PIN 6 Delete keys 7 Availability 8 Call wait prot Term 9 Call wait prot Key Protection 5 4 1 Volum...

Страница 113: ...vert Door 84 Key 83 MSN 83 Call forwarding For other users 85 Phone 82 Setting 81 Call key 15 Signalling 33 Call lists 78 Call number Suppress 92 Call protection 16 70 71 100 Phone 89 Call signalling...

Страница 114: ...mode 37 Hands free open listening key 17 Headset Block Dialling and Headset Operation35 Hold 48 Hold call 94 Hotel 98 Hunt group 80 I Inclination Adjusting 7 Info key 15 Info lines 20 Installation si...

Страница 115: ...87 Prog call key 69 Prog team key 71 Protection 77 89 Selection in idle state 41 Subscriber on hold 54 MenuCard display 22 MenuCard key 15 MenuCards Calling up 23 Closing 27 Message 41 Messenger 87 M...

Страница 116: ...ricting display of 42 Transmitting display of 42 Telephone numbers Blocked 38 External 32 Internal 32 Unblocked 38 Text Editing 72 Entering 26 Modifying 69 71 Three party conference 55 Time control 98...

Страница 117: ...Notes 113 Notes...

Страница 118: ...114 Notes Notes...

Страница 119: ......

Страница 120: ...As of 01 05 2007 Deutsche Telekom AG T Com Zentrum Endger te Postfach 20 00 53105 Bonn...

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