Fixing problems
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Fixing problems
Caring for your telephone
•
Never allow the telephone to come into contact with colouring, oily, or
aggressive agents.
•
Always use a damp or antistatic cloth to clean the telephone. Never
use a dry cloth.
•
If the telephone is very dirty, clean it with a diluted neutral cleaner con-
taining surfactants, such as a dish detergent. Afterwards remove all
traces of the cleaner with a damp cloth (using water only).
•
Never use cleaners containing alcohol, cleaners that corrode plastic or
abrasive powders!
Troubleshooting
Pressed key does not respond:
Check if the key is stuck.
The phone does not ring on call:
Check whether the ringtone is deactivated (see icon in the status bar on
the display
Æ
page 68). If it is deactivated, activate the ringtone.
You cannot dial a number:
Check whether your telephone is locked (The following message appears
on the screen: "Phone locked. To unlock enter the PIN."). If the phone is
locked, enter your PIN to unlock it.
To correct any other problems:
First contact the relevant administrator. If the administrator is unable to
correct the problem, contact Customer Service.
Contact partner in the case of problems
Contact your administrator if a fault persists for more than five minutes, for
example.
