Appendix B Appendix
B.1 Troubleshooting
The following table can help you solve problems when installing the router. If you cannot solve the problem, contact
your dealer for more information.
Symptom
Solution
None of the LEDs light up on
the router.
Check the power supply to the router (power source, ON/OFF switch, main power
outlet).
You have forgotten the router’s
access password.
Ignore the configuration using the
on page 10 (as explained in the rel-
evant section).
The
DSL
LED never lights up in
green.
If the router has an available xDSL interface, check the connection to the network,
or to the splitter, and make sure the connected telephone line supports xDSL.
The
Eth WAN
LED never lights
up in green.
Check the Ethernet cable and the connection to the network.
The
Wi-Fi
LED never lights up in
green.
Check the router’s configuration and that for the remote station(s).
Check the appropriate license is available for use.
The
USB
LED never lights up in
green.
Check that the device inserted in the USB connector is supported by the router.
Please visit the Teldat website
to get the list of compatible 3G
USB modems.
Check the appropriate license is available for use.
B.2 Updating the software
The Teldat Connect 104V router can be updated to newer versions. Please contact your dealer for further details on
new versions.
There are several ways to update a Teldat router. Please see manual
Dm748-I Software Updating
for further inform-
ation.
The Teldat Connect 104V router incorporates independent modules for the Wireless WAN interface. Generally, the
firmware for the modules is independent from the router software. There is an upgrade file for each Wireless WAN
module. Please ask you distributor for the correct upgrade file (according to the module in your device). The Cellular
Interface manual (document
Dm781-I
) shows you how to upgrade the module.
Appendix
Teldat S.A.
18
Teldat Router Connect-104V
The software required to update Teldat routers is supplied in a format known as
distribution. This consists of a
single file containing everything necessary to update your device, as well as in-depth information on content.
