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About this Guide

This guide describes the installation and setup of the Tmedia TMG3200 telecom
platform and its connections to voice, and IP networks.

Conventions

If you have comments about this guide or any other TelcoBridges technical
documentation, please send an E-mail to

[email protected]

Terminology

Description

Tmedia Management
Interface

This is the interface used to configure and manage the TMG3200.

Preface

Содержание Tmedia TMG3200

Страница 1: ...Tmedia System Installation Guide for TMG3200 9010 00179 1A Issue 2 2...

Страница 2: ...upport TelcoBridges is committed to continually improving product designs as a result product specifications may be subject to change without notification 2003 2009 TelcoBridges All rights reserved Te...

Страница 3: ...nnections to voice and IP networks Conventions Contact Us If you have comments about this guide or any other TelcoBridges technical documentation please send an E mail to support telcobridges com Term...

Страница 4: ...iv Tmedia System Installation Guide for TMG3200...

Страница 5: ...10 2 4 1 Prerequisites 10 2 4 2 Interconnections 11 2 5 Connecting to the PSTN 12 2 5 1 Prerequisites 12 2 5 2 RJ48 Type Interface T1 E1 J1 13 2 5 3 SCSI Interface T1 E1 J1 15 2 5 4 Dual BNC Interface...

Страница 6: ...4 5 3 Reporting a Problem 35 5 4 Setup Information 35 5 5 Tbdebug Dump Files Mandatory 35 5 6 Application Logs 35 5 7 Backdoor Tools 36 5 7 1 tbx_cli_tools_remote 36 5 7 2 Line Trunk Status Tbshowls 3...

Страница 7: ...ction This chapter provides an introduction to the installation and setup of a Tmedia system using the TMG3200 The following topics are covered Installation overview Installation prerequisites Other r...

Страница 8: ...g to the Tmedia Management Interface Connecting to the VoIP network Connecting to the PSTN Powering Up Initial System Configuration System Upgrades Troubleshooting Figure 1 1 TMG3201 TMG3202 seen from...

Страница 9: ...ns on the TMG3200 you will need to have purchased an adequate number of licenses for the features that you will use 1 3 Preventing Electrostatic Discharge Damage Electrostatic discharge ESD can damage...

Страница 10: ...ges TMG3200 and have been trained to work with the equipment If you have any technical questions please contact TelcoBridges technical support or send an E mail to support telcobridges com Other docum...

Страница 11: ...chapter provides the connection procedures for the TMG3200 as follows Rack mounting the TMG3200 Connecting to the Tmedia management interface Connecting to a PSTN Network Connecting to an IP network...

Страница 12: ...ole port of the TMG3200 SCSI cables and patch panels This is optional and only provided if the PSTN interface on your TMG3200 features SCSI connectors Three CAT5 Ethernet straight cables male male thr...

Страница 13: ...oused in either a 1U or 2 U chassis as tabulated in table 2 1 on page 7 It is important that you provide for enough room on the equipment rack to allow for the installation of the TMG3200 Consider the...

Страница 14: ...ws attach one angle bracket to the front left hand side of the TMG3200 when viewed from the front as shown in figure 2 1 on page 8 Repeat the same for the angle bracket on the right hand side 2 Start...

Страница 15: ...eeded One CAT5 Ethernet cable with RJ45 male male terminations 2 3 2 Interconnections The TMG3200 provides a Tmedia Management Interface using one Gigabit Ethernet network link as shown in figure 2 2...

Страница 16: ...Certain configurations of the TMG3200 will exceed 100 Mbps therefore 1000 Mbps is recommended 2 4 1 Prerequisites To connect the TMG3200 to the VoIP network you will need Gigabit Ethernet switch A sec...

Страница 17: ...rear of the TMG3200 Connect the other end of the same CAT5 cable to the Gigabit Ethernet switch 2 If your system employs a second Gigabit Ethernet switch for redundancy connect a second CAT5 Ethernet...

Страница 18: ...You will need one cable for each T1 E1 J1 interface on the TMG3200 If you are making your own cables refer to figure 2 5 on page 14 for crossover or straight cable wiring connections Your TMG3200 feat...

Страница 19: ...r to figure 2 5 on page 14 for crossover or straight cable wiring connections Note All ports may not be active T1 E1 J1 ports are activated by software license the number of active ports depends on th...

Страница 20: ...J1 Wiring Schematic Crossover Cable 1 8 RX Ring 1 RX Tip 2 Not Connected 3 TX Ring 4 TX Tip 5 Not Connected 6 Not Connected 7 Not Connected 8 1 RX Ring 2 RX Tip 3 Not Connected 4 TX Ring 5 TX Tip 6 N...

Страница 21: ...e activated by software license the number of active ports depends on the licenses purchased To connect the TMG3200 SCSI to the PSTN 1 Start with the SCSI ports 1 16 located at the bottom right as sho...

Страница 22: ...TMG3200 Figure 2 6 SCSI Interface to the PSTN 1 2 15 16 17 18 31 32 TMG3200 with SCSI connectors ETH VoIP TMS 1 2 1 1 2 2 49 64 33 48 17 32 1 16 17 32 1 16 17 32 1 16 SCSI patch panel 1 rear SCSI pat...

Страница 23: ...icense the number of active ports depends on the licenses purchased To connect the TMG3200 DS3 to the PSTN 1 Start with the Dual BNC port pair 1 right most as shown in figure 2 7 on page 17 Connect on...

Страница 24: ...g The APS port is used for OC3 STM 1 redundancy Switchover occurs automatically based on configurable parameters It is recommended that APS be used if the installation provides this feature To connect...

Страница 25: ...onnecting to AC Power The TMG3200 is furnished with one or optionally two AC power connectors To connect the TMG3200 to AC Power 1 Connect one AC power cable between the AC connector of the TMG3200 an...

Страница 26: ...Power Connection TMG3202 ETH VoIP TMS 1 2 1 1 2 2 To power To power Power switch Power socket Audible alarm button 1 9 8 16 15 14 13 12 11 10 7 6 5 4 3 2 TMG3200 ETH VoIP TMS 1 2 1 1 2 2 To power Pow...

Страница 27: ...201 to DC power 1 Connect a ground wire to the ground lug located at the rear of the TMG3201 as shown in figure 2 10 on page 21 2 Connect a 14 AWG wire between the positive terminal of a DC power sour...

Страница 28: ...of the DC power cable to the positive terminal of the DC power source as shown in figure 2 11 on page 22 3 Connect the black lead of the DC power cable to the negative side of the DC power source 4 R...

Страница 29: ...utton to select one of the three actions listed in table 2 4 on page 23 Once your selection is made press the reset button to acknowledge your choice Table 2 4 Reset Menu Options Display Order Display...

Страница 30: ...ying the LED Status Indications on page 23 to power down the TMG3200 with the reset button DO NOT TURN OFF the power to the TMG3200 using the power switch located at the rear unless the Linux host has...

Страница 31: ...d Configuring the TMG3200 Setting the Time Zone Configuring the Toolpack System Using the Web Portal Changing TMG3200 Host IP Address Changing VoIP IP Interface Addresses Changing passwords For inform...

Страница 32: ...r of the embedded host This can be found on the packing slip along the TM CPU HOST item If the hostname is not known it can be found using the front serial connection Login with a user name and passwo...

Страница 33: ...rica Montreal will be used Local time is now Wed Aug 19 08 49 01 EDT 2009 Universal time is now Wed Aug 19 08 49 01 UDT 2009 Is the above information OK 1 Yes 2 No 1 You can make this change permanent...

Страница 34: ...described in the Telcobridges TB Wiki at http docs telcobridges com mediawiki index php TBLinux How_to_change_the_ip_address 3 5 Changing VoIP Interface Addresses The default address of the VoIP inter...

Страница 35: ...nd on the Telcobridges web site http docs telcobridges com mediawiki index php Upgrading_Toolpack 4 1 Installing a New License In order to install a new license on a Tmedia system follow the steps des...

Страница 36: ...30 Tmedia System Installation Guide for TMG3200...

Страница 37: ...blems prior to contacting TelcoBridges Customer Support The following topics are covered Connecting to the serial port of the TMG3200 Configuring the terminal emulator application Reporting a Problem...

Страница 38: ...200 as shown in figure 5 1 on page 32 See figure 5 3 on page 33 for a RJ 45 pinout description 2 If your computer s serial port features a DB9 connector use the DB9 to RJ 45 adapter supplied with your...

Страница 39: ...Troubleshooting Tools 33 Figure 5 3 Console pinout 1 N C 2 Rx 3 Tx 4 N C 5 GND 6 N C 7 N C 8 N C 9 N C 1 N C 2 N C 3 N C 4 GND 5 Tx 6 Rx 7 N C 8 N C DB 9 RJ 45 2 3 5 1 8...

Страница 40: ...minal emulator or console application to communicate with the TMG3200 in order to configure initial settings Available terminal emulation software includes HyperTerminal Putty Minicom To configure the...

Страница 41: ...g related problem specify which side is initiating the call 5 5 Tbdebug Dump Files Mandatory The tbdebug copies information about Telcobridges libraries and TMG3200 into log files This includes softwa...

Страница 42: ...r of backdoor tools are available as follows tbx_cli_tools_remote tbshowls VoIP Traffic Capture Wireshark tbstreamlisten Stream server audio packets to wave file tbsigtrace 5 7 1 tbx_cli_tools_remote...

Страница 43: ...from the Status menus of the Web Portal 5 7 3 VoIP Traffic Capture When troubleshooting VoIP related issues a direct Ethernet connection can be established between the host s Gigabit Ethernet interfa...

Страница 44: ...eam Server and to convert them into wave files for analysis You can use Wireshark or tcpdump on the server running the tbstreamserver application The conversion tool streamserver_pkt_to_wav can be fou...

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