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User service
User service
This section describes high-level service information and procedures for your instrument.
Service offerings
Tektronix provides service to cover repair under warranty and other services that are designed to meet your speci
fi
c service
needs.
Whether providing warranty repair service or any of the other services listed below, Tektronix service technicians are well
equipped to service the logic analyzers. Services are provided at Tektronix Service Centers and on-site at your facility,
depending on your location.
Warranty repair service
Tektronix warrants this product as described in the warranty statements at the front of this manual. Tektronix technicians
provide warranty service at most Tektronix service locations worldwide. The Tektronix product catalog lists all service
locations worldwide.
Calibration and repair service
In addition to warranty repair, Tektronix Service offers calibration and other services that provide cost-effective solutions to
your service needs and quality standards compliance requirements. Tektronix instruments are supported worldwide by the
leading-edge design, manufacturing, and service resources of Tektronix to provide the best possible service.
General care
Protect the instrument from adverse weather conditions. The instrument is not waterproof. Do not store or leave the
instrument where the display will be exposed to direct sunlight for long periods of time.
CAUTION.
To avoid damage to the instrument, do not expose it to sprays, liquids, or solvents.
Preventive maintenance
Preventive maintenance mainly consists of periodic cleaning. Periodic cleaning reduces instrument breakdown and
increases reliability. Clean the instrument as needed, based on the operating environment. Dirty conditions may require
more frequent cleaning than computer room conditions.
Clean the
fl
at panel display
The
fl
at panel display is a soft plastic display and must be treated with care during cleaning.
CAUTION.
Improper cleaning agents or methods can damage the
fl
at panel display.
Tektronix BERTScope Bit Error Rate Analyzers Quick Start User Manual
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