NOTES
PROBLEMS
POSSIBLES CAUSES
SOLUTION
The lid does not close
There are foreign bodies between the bowl and the heating plate Remove the bowl, check that the heating plate, central element and under the bowl are
clean. Also check that the central element can move around
The lid open/close handle is not correctly positioned
Check that the open/close handle is completely open
The metal plate and/or the tightening screw are not properly
installed or fully tightened
Check that the nut is fully tightened and that the notches on the rotating inner part of the lid
are correctly aligned with the notches on the rim of the bowl and then try locking the lid closed.
The nut must be fi tted with the fl at side facing the metal plate
The appliance does not
depressurise
The ball cover is not in place
Let the appliance cool completely and then remove the metal plate and correctly position
the ball cover (fi xed in the lock position)
The lid does not open once
the steam is released
The manometric rod is still in the high position
After ensuring that no more steam is released and that the appliance is completely cold,
insert a fi ne metal skewer into the hole located between the open handle and the silencing
valve. Be careful of hot steam being released once the skewer is pushed in.
When no more steam is released, try to open the appliance
The appliance does not
become pressurised
Check that the seal, purple safety valve and manometric rod are clean
Clean your appliance by following the cleaning and maintenance instructions in this book
Check that the lid is locked and the marking is properly aligned
with the closed padlock. Check that the manometric rod can
move around and if it needs cleaning
Clean the manometric rod as instructed in the Cleaning and Maintenance section
The decompression ball is not positioned correctly or dirty
Check that the ball is correctly positioned and that the cover is in the locked position.
Clean and dry the ball and its support
ERROR CODES
Code 24: the pressure decreases while pressure cooking
Code 21 and 26: pressure fails to raise
Add liquid to your recipe (water, stock or a liquid sauce) 50-100ml at a time and re-start
the recipe
Steam is released from
the sides of the lid during
cooking (leaks)
The seal of the metal plate and/or the edges of the bowl are dirty
Clean the sides of the bowl and seal using a damp cloth. Do not use any sharp instruments
Wear, cuts and deformation of the seal
The seal must be changed at least every 3 years. Take your appliance to an Approved
Service Centre
Bowl edges damaged
Take your appliance to an approved service centre
The nut for the metal plate was not tightened enough
Fully tighten the nut so the metal plate is correctly positioned. The nut must be fi tted with
the fl at side facing the metal plate
Water fl ows behind the
appliance
The condensation collector is not in position or is overfl owing
Make sure that the condensation collector is properly positioned behind the appliance and that
the fl ow channel is not blocked. The nut must be fi tted with the fl at side facing the metal plate
The indicator is not fl ashing
or does not come on
The safety valves and/or openings are obstructed
Check that the bowl is not too full with food or that foods have been cooked which expand
(see Safety Instructions pages)
The LED is no longer working or the lid is not completely locked
Check that the appliance is fully locked. Take your appliance to an Approved Service Centre
if the problem continues
The control panel
does not light up
The appliance is not connected or is on standby
Check that the power lead is connected both to the appliance and the mains. Check that
the appliance is not on standby by pressing the «OK» button
The appliance is damaged
Take your appliance to an Approved Service Centre
Condensation appears on
the indicator
There is condensation on the lid
Let the appliance dry in fresh air for a few hours
The metal plate can not
be removed, it is blocked
The ball cover was not well positioned on the metal plate
Unscrew the nut on the metal plate, then press the spring loaded screw spindle to release the metal
plate. Check that the ball cover and decompression ball are correctly positioned and re-fi t if necessary
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