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Responsibilities
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Cardholder Privacy and Security
Terminal security
It is the Merchant’s responsibility to secure the terminal, any user IDs or passwords to prevent unauthorized
use. In any event the Merchant will be liable for any unauthorized use of the terminal or any user IDs or
passwords. There are two user security settings:
No security (Default)
This setting does not use user IDs and passwords. Merchants that choose to use no security still have the option
to setup a store/manager override ID and password to access areas of the terminal that have a mandatory
requirement for supervisor password.
Security
This option allows the user to setup supervisors and operators with an ID login. The supervisor setup requires you to
create a password. You can activate this by going to Desktop
Main Menu
Control Panel
Logon Method.
Override Passcode
This option allows the business owner to setup a passcode to bypass certain functionality. See page 7 for the list of
functionality that can be bypassed with this passcode.
Administering the terminal
By utilizing the user types, you can help secure your terminal by setting what terminal functionality that each of
your employees can access. Listed below are the user types and their functionality.
Note:
There is a user hierarchy that determines who can access certain functionality:
•
Administrator (TD Technician only),
•
Manager,
•
Supervisor, and
•
Operator.
TD Merchant Solutions strongly suggests that you create and use a manager ID for your day-to-day business
needs and only use the administrator ID when absolutely necessary. Some functions that require an
administrator ID are.
•
Adding, editing, deleting or unlocking manager IDs
•
Any functionality that you have protected with an administrator login
The TD Generation offers you a variety of options to personalize the terminal while helping you to administer
your business. Some standard administration features are:
•
User Management (creating, editing, deleting and unlocking locked user IDs)
•
Parameter Updates (updating your settings on the terminal to reflect new information such as new
accepted payment types)
•
Communications (changes to your terminal’s communication method)
TD Merchant Solutions strongly suggests that when you create your manager IDs that you record and
store them in a safe place for future reference.
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