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“P ” Error codes
Explanation
Action required
Printer not enabled
The terminal attempted to print a
report or receipt when the printer
is disabled.
Enable the
Printer
parameter.
“S” Error codes
Explanation
Action required
See phone for instruction
If a mobile device is tapped and a
CVM passcode is required, the
terminal displays this message
and allows the customer to enter
the passcode and re-tap the
mobile device.
Customer re-taps their mobiles device.
Settlement unsuccessful
The terminal tried to close the
batch but was unsuccessful.
Review any errors on the terminal
and receipt.
System problem
Call help desk
The terminal has experienced and
unexpected system problem.
Contact the
TD Merchant
Solutions Help Desk
.
“T” Error codes
Explanation
Action required
Tap failed
Please insert
Or swipe card
An EMV contactless card has been
tapped and that it must be inserted
or swiped, or another payment
method must be selected.
Insert or swipe the card or receive
a new form of payment.
Tap failed
Please retry
A contactless card was tapped too
quickly for the terminal to register it.
The customer re-taps the card.
Tap failed
Use another card
A card was tapped in error.
The customer re-taps a different card.
Terminal will
Reboot
A communications error has been
reported after selecting the Start
Download option.
Restart the download.
Timeout
Remove card
The transaction has timed out.
Restart the transaction.
Transaction
Failed
If the connection to host failed, the line
was busy, or no host response was
received, this message will display.
Confirm that the phone line is
available and try transaction
again.
“U” Error codes
Explanation
Action required
Unable to display
Graphic
An imported image cannot be
displayed when it is too large or
corrupted.
Delete the existing image from the
terminal and add a new one.
