tbs electronics 2D IRON, Руководство по установке

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TBS Installation Manual – 2D IRON & 3D AIR
TBS 2D IRON 3D AIR Mounting and Installation Guideline
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TBS-056-057
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Rev 09-2023 page 17 of 21
6 Appendix
6.1 Maintenance
Cleaning
Prior to disinfection the devices should be cleaned to remove dust or dirt.
Use warm water with a few drops of soap or a combined cleaning & disinfection liquid normally used to
wash hands.
Don’t use aggressive detergents.
Use soft towels for cleaning only, don’t use abrasive cleaning equipment.
The optical sensor of 2D IRON is protected by a glass covering that withstands most chemicals.
However, pay attention never to use aggressive chemical cleaning agents; these could attack plastic
coatings around the sensor or the device itself.
In case of 3D AIR, the touchless sensor is protected by a transparent vitreous body. Clean the vitreous
body with water and soap
only (no aggressive detergents) and a soft towel only (don’t use abrasive tools
that would leave scratches). Make sure the vitreous body is clean and dry before inserting it back.
Disinfection
TBS devices can be disinfected with antiseptic liquid, e.g. Sagrotan, Dettol or a similar disinfectant
applied as a spray.
Function check
TBS terminals are designed for permanent usage. Therefore, problems in the operation of the devices
are detected during regular usage. Special tests to check for correct functioning are therefore not
required.
TBS recommends checking the integrity of the sensor surfaces and openings of the terminals at least
every 6 months. If the devices are used in environments with dust or where oily substances are handled
or other extraordinary environmental factors are present, the sensor surfaces need to be checked and
cleaned with increased frequency.
Replacement Parts
When used in normal operation, no maintenance parts should be needed for 2D IRON.
The vitreous body in the 3D AIR is a replacement part. The replacement interval depends entirely on
installation environment and user behaviour. Please refer to our TBS Help-Center (
https://help-
center.tbs-biometrics.com ) for information on how to replace this part or how to obtain a replacement.
6.2 Trouble Shooting
The following table provides brief description of device error codes and quick resolutions.
Error code Description Resolution
0 No error.
1 General error.
42 Sensor image caching (sensor returned
two same images in a row).
100 Unknown DB error.
101 DB empty. Add users or reload database from BioManager.
102 Database limit reached.
103 DB corrupted. Reload database from BioManager.
200 Unknown configuration error. Verify the settings in DeviceConfig.
201 Wrong configuration set. Verify the settings in DeviceConfig.
300 Unknown server communication error.
301 Device blocked (Off Active flag on
server). Enable active flag on BioManager.