TBK-NVR2100 Network Video Recorder User Manual V2
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Possible Reasons:
a)
Cable between the pickup and IP camera is not connected well; impedance
mismatches or incompatible.
b)
The stream type is not set as “Video & Audio”.
c)
The encoding standard is not supported with NVR.
Verify the cable between the pickup and IP camera is connected well; impedance
matches and compatible.
Log in the IP camera directly, and turn the audio on, check if the sound is
normal. If not, please contact the manufacturer of the IP camera.
Verify the setting parameters are correct.
Select “Menu > Record > Parameters > Record”, and set the Stream Type as
“Audio & Video”.
Verify the audio encoding standard of the IP camera is supported by the NVR.
NVR supports G722.1 and G711 standards, and if the encoding parameter of
the input audio is not one of the previous two standards, you can log in the IP
camera to configure it to the supported standard.
Check if the fault is solved by the above steps.
If it is solved, finish the process.
If not, please contact the engineer from our company to do the further
process.
The image gets stuck when NVR is playing back by single or multi-channel.
Possible Reasons:
a)
Poor network between NVR and IP camera, and there exists packet loss during
the transmission.
b)
The frame rate is not the real-time frame rate.
c)
The NVR supports up to 16-channel synchronize playback at the resolution of
4CIF, if you want a 16-channel synchronize playback at the resolution of 720p,
the frame extracting may occur, which leads to a slight stuck.
Verify the network between NVR and IP camera is connected.
1)
When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with
the RS-232 cable.
