26
Model 342 Tim Hortons
Troubleshooting Guide
PROBLEM
PROBABLE CAUSE
REMEDY
PAGE
REF.
4. Product too thick.
a. Inadequate mix in hopper.
a. Fill hopper with mix.
20
b. Improper mixing of
product.
b. Carefully follow directions
for mixing product.
- - -
c. The torque arm is not
installed.
c. Install the torque arm.
19
d. The viscosity adjustment
is set incorrectly.
d. Contact an authorized
service technician.
- - -
5. Product too thin.
a. Missing, incorrectly
installed, or bad scraper
blades.
a. Install or replace scraper
blades.
15
b. Improper mixing of
product.
b. Carefully follow directions
for mixing product.
- - -
c. Condenser is dirty
(air-cooled units).
c. Clean condenser monthly.
24
d. The viscosity adjustment
is set incorrectly.
d. Contact an authorized
service technician.
- - -
e. Incorrect beater rotation.
e. Contact an authorized
service technician.
- - -
6. Scored walls of freezing
cylinder.
a. Broken pins on beater
assembly.
a. Repair or replace beater
assembly.
- - -
b. Front bearing worn or
missing.
b. Replace or install front
bearing.
18
7. Excessive leakage into
rear drip pan.
a. Improper or inadequate
lubrication of drive shaft
seal.
a. Use correct lubricant
(Taylor Lube) and follow
lubrication procedures.
14
b. Bad or missing seal on
drive shaft.
b. Replace seal every 3
months.
27
c. Worn rear shell bearing.
c. Contact an authorized
service technician.
- - -
8. Excessive leakage from
door spout.
a. Improper or inadequate
lubrication of draw valve
o-rings.
a. Use correct lubricant
(Taylor Lube) and follow
lubrication procedures.
14
b. Bad or missing o-rings on
draw valve.
b. Replace o-rings every 3
months.
27
9. Unable to remove drive
shaft.
a. Lubrication on square end
of drive shaft.
a. Do not lubricate square
end. Contact an
authorized service
technician.
14
b. Rounded corners of drive
shaft, drive coupling, or
both.
b. Contact an authorized
service technician.
- - -