6. Trouble shooting guide
Problem
Possible causes
Solutions
Missing parts/Accessories.
1. The are wrapped up in the tank. 1. Look inside the tank to find all
accessories.
The vacuum cleaner does not
start.
1. No power at the outlet.
2. Not plugged in correctly.
3. The power cord is cut.
4. On/Off switch is defective.
5. Defective motor.
1. Check the power.
2. Unplug/insert the plug into the
outlet again.
3. Have it replaced by an autho-
rised service center.
4. Have it repaird by and autho-
rised service center.
5. Have it repaird by and autho-
rised service center.
Dust coming out of the exhaust
port.
1. The filter is not installed or not
installed correctly.
2. The filter is damaged.
3. The filter is clogged.
4. The filter doesn't work.
1. Install the filter correctly.
2. Replace the filter.
3. Remove the filter and clean it.
4. Clean or replace the filter.
Loss of suction.
1. The flexible hose fitting is
loose.
2. Filter clogged.
3. Tank or bag full.
4. Hole in the hose.
5. Hose or accessory clogged.
1. Tighten the fitting.
2. Clean or replace the filter.
3. Empty or replace them.
4. Replace the hose.
5. Check and unclog as neces-
sary.
Static shock.
1. Dry environment.
2. Air’s relative humidity too low.
1. Increase humidity. (Where
possible, use a portable or
stationary humidifier.)
2. This is temporary and does
too low. not affect the use of
the vacuum cleaner.
Mist in exhaust air.
1. The filter is saturated.
1. Clean or replace the filter.
