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Have the following information available:
•
The serial number of your Targus CD-ROM drive (located on the back of the
drive).
•
The version number of the driver diskette for Windows NT 4.0.
•
The name and model of your computer and details of its hardware
specification.
•
The name and version number of your operating system and of the software
that has the problem.
•
A detailed description of the problem including exact error messages and
when these errors occur.
•
What you do to replicate the problem.
•
If this is a new problem, whether you have recently changed your system
configuration and in what way.
Our knowledgeable staff is also available to answer your questions through
one of the following telephone numbers.
North America
Monday through Friday, 8:00 a.m. (08:00) to 6:00 p.m. (18:00) Eastern time:
US & Canada:
800-283-6325
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