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Area of Refuge Command Unit

Installation Instructions

Model AOR-24/AOR-32

Page

11

of

13

Rev. 10/15/2015

Copyright 2014 Talk-A-Phone Co.

• 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • [email protected] • www.talkaphone.com.

All prices and specifications are subject to change without notice.

Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.

VI.

Frequently Asked Questions

1.

If I have more than one consolidator can I connect them to the same
phone line either in parallel or in series (using a “daisy chain”)?

Each

consolidator requires its own phone line or local phone. (Exception: A multi-line
local phone, connected to the LOCAL port will allow multiple consolidators to
be connected in parallel.)

2.

What kind of cable do I need to run from the Emergency Phones to my
Consolidator?

We strongly recommend twisted, shielded pairs with the shield

connected to earth ground only at the consolidator end. The resistance on the
line is not to exceed 25 ohms. The following chart shows distances and
recommended wire gauges:

Distance

from

EC-8

to

Emergency/Information Telephone

Recommended
Wire Gauge

0 - 500 feet

24 G

501 - 750 feet

22 G

751 - 1,000 feet

20 G

1,001 - 1,800 feet

18 G

1,801 - 3,000 feet

16 G

3001 - 5,000 feet

14 G

Distance from EC-8 to Local Phone

Recommended
Wire Gauges

0 - 1000 feet

24 G

1001 - 1500 feet

22 G

1501 - 2000 feet

20 G

2001 - 3,600 feet

18 G

3,601 - 5,000 feet

16 G

5,001 - 8000 feet

14 G

3.

I am using a c

onsolidator in “local” mode. Do I need to program a phone

number into my Emergency Phones?

You must enter a phone number (see

Emergency/Information Phone Manual, page 8) even though your Talk-A-
Phone unit is not using this number to connect to the local phone. We
recommend the number 1234567.

4.

If I made some mistakes during programming is there a way to reset the
programming?

If you have forgotten your access code, you may reset the

programming on that consolidator to factory default by entering *30*14725836*.
Note: you will NOT have to reprogram your individual Emergency/Information
Phones.

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Содержание AOR-16

Страница 1: ......

Страница 2: ...through the installation of this product and provide comprehensive operating instructions Please read this instruction manual completely and thoroughly before installing this product II Contents Before beginning installation make sure you have all the included components Each AOR 8 16 includes THIS PRODUCT MUST BE INSTALLED IN ACCORDANCE WITH THE APPLICABLE INSTALLATION CODE BY A PERSON FAMILIAR W...

Страница 3: ...n s must provide 1 At least 24 Volts at 20 mA off hook no current is drawn on hook 2 Either a disconnect pulse voltage drop at end of call or 30 seconds or silence after hang up no re order or howler feature If connected to a POTS PSTN line there must be no special features such as hook flash call waiting auto redial when busy or voicemail If the telephone company has activated any such features c...

Страница 4: ...efore mounting the enclosure NOTE Whenever possible it is best to keep the maximum clearance possible between analog phone lines and alternating current Running phone lines too close to hot VAC lines will produce undesired effects on the phone line 6 For mounting the unit directly to the surface of an interior wall The AOR 8 and AOR 16 has six 4 surface mounting keyholes 7 For Flush Mounting the U...

Страница 5: ... 2 banks of eight 8 The emergency analog phones on the system can connect to either the incoming POTS PSTN line or the local phone built into the AOR 16 unit 13 Attach the incoming Emergency Phone lines to ports 1 8 in the appropriate bank as labeled on the interior panel The connections are NOT polarity sensitive If a POTS PSTN line or PBX extension line is to be used in addition to the phone bui...

Страница 6: ...ming must be done for each of the consolidators one 1 consolidator for the AOR 8 or two 2 consolidators for the AOR 16 NOTE See Technical Requirements p 2 for outside phone line requirements 17 Sharing a Phone Line Another telephone instrument e g fax modem standard telephone etc can share the outside phone line s with the AOR 8 or AOR 16 by connecting the outside phone line s to the Telco IN posi...

Страница 7: ...n to ensure compliance with all national regional and local regulations Programming Instructions To program the AOR 8 or AOR 16 Command unit each bank of eight 8 Talkaphone Area of Rescue emergency analog phones must have their own internal consolidator programmed To program each internal consolidator call it by either dialing the phone number of the line connected to that bank s Telco IN port or ...

Страница 8: ...solidator to be programmed listen for 3 beeps 2 Enter Guard Access Code 31 3 Program the consolidator for Day Night Mode 63 4 Program the consolidator to call either Local first then Remote 35 Remote first then local 36 5 If a PBX line is being connected to the Telco IN port enter the PBX code 39 2 6 Move on to Programming the Talkaphone Area of Rescue Emergency Analog Phones Programming the Emerg...

Страница 9: ...ntry to change Guard Access Code or Master Access Code Default Code is 30 12345678 30 14725836 Resets Consolidator programming to factory defaults 32 up to 8 digits Programs and stores a new Master Access Code 33 up to 8 digits Programs and stores a new Guard Access Code 34 up to 2 digits Sets number of rings before consolidator picks up when it is dialed 62 Remote Mode default 37 Local Mode 63 Da...

Страница 10: ... a call is already being answered any other calls which come in will cause the appropriate LED to blink to indicate they are awaiting an open line As soon as the initial call has been completed any calls that were waiting will be put through in the order in which they were placed 2 Calling Talkaphone Area of Rescue Emergency Analog Phones through the Area of Rescue Command Unit To call from a remo...

Страница 11: ... ground only at the consolidator end The resistance on the line is not to exceed 25 ohms The following chart shows distances and recommended wire gauges Distance from AOR 8 16 to Emergency Information Telephone Recommended Wire Gauge 0 500 feet 24 G 501 750 feet 22 G 751 1 000 feet 20 G 1 001 1 800 feet 18 G 1 801 3 000 feet 16 G 3001 5 000 feet 14 G Distance from AOR 8 16 to Local Phone Recommend...

Страница 12: ...up battery 6 My consolidator is not at my desk where the calls come in Is there a way to make the LED s remote so I can see who is calling Although the LED s cannot be made remote Emergency Information phones can be purchased with the V option which allows a location identifying message to be recorded into the phone This message is then played as soon as the call is answered This ensures that no m...

Страница 13: ... line into the Local port If so contact Talk A Phone technical support I hear noise on the line 1 You are not using twisted shielded wire Fluorescent lights elevator machinery and many other devices can produce noise on your wires if they are not properly twisted and shielded See FAQ 2 for wiring requirements The Local Phone rings briefly but then when I pick up I hear three beeps 1 The Emergency ...

Страница 14: ...u through the installation of this product and provide comprehensive operating instructions Please read this instruction manual completely and thoroughly before installing this product II Contents Before beginning installation make sure you have all the included components Each AOR 24 AOR 32 includes THIS PRODUCT MUST BE INSTALLED IN ACCORDANCE WITH THE APPLICABLE INSTALLATION CODE BY A PERSON FAM...

Страница 15: ...Volts at 20 mA off hook no current is drawn on hook 2 Either a disconnect pulse voltage drop at end of call or 30 seconds or silence after hang up no re order or howler feature If connected to a POTS line there must be no special features such as hook flash call waiting auto redial when busy or voicemail If the telephone company has activated any such features contact them to have these features t...

Страница 16: ...Plug phone and power connections back into phone in the correct order 6 Remove the three 3 Phillips screws from the left side of the unit which secure the hinged front cover shut 7 Carefully open the hinged front cover taking care there are no loose items which may have shifted during transportation 8 The AOR 24 AOR 32 may be either surface mounted onto a wall or flush mounted into a wall NOTE For...

Страница 17: ...bly on a wall in an appropriate location per the instructions packaged with the strobe siren assembly 14 Three 3 outgoing low voltage power lines from the strobe siren assembly must be wired to the Black Red white and Orange lead wires from the relays located at the top interior of the AOR 24 AOR 32 Same color wires from the strobe siren and the AOR 24 AOR 32should be connected together 15 Install...

Страница 18: ...phone Area of Refuge Emergency Phone calls and the AOR 24 AOR 32 is in Day Night mode it will ring the Command Unit s built in local handset phone first ring it a second time if no one answers the first time then if no one answers the second time it will dial a remote number If no one should answer the remote number it will re ring the local phone and continue this cycle until either the phone is ...

Страница 19: ... matter However once either the batteries are connected OR the 115 230 VAC 50 60Hz line is energized THE UNIT WILL BECOME HOT ENERGIZED 23 Connect the backup batteries The batteries and their corresponding connections to the wiring harness are labeled Starting with the battery that is labeled with the numbers 3 and 4 place the battery on the lowest battery shelf and connect the matching leads from...

Страница 20: ...idator will respond with three beeps Each consolidator will respond to all programming requests in one of two ways 1 Beep Command completed successfully 2 Beeps Error s detected If you hear two beeps enter the code again If you hear two beeps a second time hang up and try again Remote Mode In Remote Mode if a standard telephone company phone line is being utilized via the Telco IN connection the c...

Страница 21: ...nce each Consolidator has been programmed each Talkaphone Area of Refuge Emergency Phone must be programmed individually A call can be routed to the desired phone port by entering the following code 4X Routes to Emergency phone in port jack number X X 1 8 For details on programming the Talkaphone Area of Refuge Emergency phones refer to the Installation Operation Manual for Emergency Information p...

Страница 22: ...ations are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved 37 Local Mode 63 Day Night Mode 35 In Day Night Mode call LOCAL PHONE then TELCO IN 36 In Day Night Mode call TELCO IN then LOCAL PHONE 39 1 or 2 Program the type of phone line in the TELCO IN 39 1 for ordinary phone lines default 39 2 for PBX...

Страница 23: ...all is already being answered any other calls which come in will cause the appropriate LED to blink to indicate they are awaiting an open line As soon as the initial call has been completed any calls that were waiting will be put through in the order in which they were placed 2 Calling Talkaphone Area of Refuge Emergency Phones through the Area of Refuge Command Unit To call from a remote phone di...

Страница 24: ...th ground only at the consolidator end The resistance on the line is not to exceed 25 ohms The following chart shows distances and recommended wire gauges Distance from EC 8 to Emergency Information Telephone Recommended Wire Gauge 0 500 feet 24 G 501 750 feet 22 G 751 1 000 feet 20 G 1 001 1 800 feet 18 G 1 801 3 000 feet 16 G 3001 5 000 feet 14 G Distance from EC 8 to Local Phone Recommended Wir...

Страница 25: ... battery 6 My consolidator is not at my desk where the calls come in Is there a way to make the LED s remote so I can see who is calling Although the LED s cannot be made remote Emergency Information phones can be purchased with the V option which allows a location identifying message to be recorded into the phone This message is then played as soon as the call is answered This ensures that no mat...

Страница 26: ... line into the Local port If so contact Talk A Phone technical support I hear noise on the line 1 You are not using twisted shielded wire Fluorescent lights elevator machinery and many other devices can produce noise on your wires if they are not properly twisted and shielded See FAQ 2 for wiring requirements The Local Phone rings briefly but then when I pick up I hear three beeps 1 The Emergency ...

Страница 27: ...u through the installation of this product and provide comprehensive operating instructions Please read this instruction manual completely and thoroughly before installing this product II Contents Before beginning installation make sure you have all the included components Each AOR 24 AOR 32 includes THIS PRODUCT MUST BE INSTALLED IN ACCORDANCE WITH THE APPLICABLE INSTALLATION CODE BY A PERSON FAM...

Страница 28: ...Volts at 20 mA off hook no current is drawn on hook 2 Either a disconnect pulse voltage drop at end of call or 30 seconds or silence after hang up no re order or howler feature If connected to a POTS line there must be no special features such as hook flash call waiting auto redial when busy or voicemail If the telephone company has activated any such features contact them to have these features t...

Страница 29: ...Plug phone and power connections back into phone in the correct order 6 Remove the three 3 Phillips screws from the left side of the unit which secure the hinged front cover shut 7 Carefully open the hinged front cover taking care there are no loose items which may have shifted during transportation 8 The AOR 24 AOR 32 may be either surface mounted onto a wall or flush mounted into a wall NOTE For...

Страница 30: ...bly on a wall in an appropriate location per the instructions packaged with the strobe siren assembly 14 Three 3 outgoing low voltage power lines from the strobe siren assembly must be wired to the Black Red white and Orange lead wires from the relays located at the top interior of the AOR 24 AOR 32 Same color wires from the strobe siren and the AOR 24 AOR 32should be connected together 15 Install...

Страница 31: ...phone Area of Refuge Emergency Phone calls and the AOR 24 AOR 32 is in Day Night mode it will ring the Command Unit s built in local handset phone first ring it a second time if no one answers the first time then if no one answers the second time it will dial a remote number If no one should answer the remote number it will re ring the local phone and continue this cycle until either the phone is ...

Страница 32: ... matter However once either the batteries are connected OR the 115 230 VAC 50 60Hz line is energized THE UNIT WILL BECOME HOT ENERGIZED 23 Connect the backup batteries The batteries and their corresponding connections to the wiring harness are labeled Starting with the battery that is labeled with the numbers 3 and 4 place the battery on the lowest battery shelf and connect the matching leads from...

Страница 33: ...idator will respond with three beeps Each consolidator will respond to all programming requests in one of two ways 1 Beep Command completed successfully 2 Beeps Error s detected If you hear two beeps enter the code again If you hear two beeps a second time hang up and try again Remote Mode In Remote Mode if a standard telephone company phone line is being utilized via the Telco IN connection the c...

Страница 34: ...nce each Consolidator has been programmed each Talkaphone Area of Refuge Emergency Phone must be programmed individually A call can be routed to the desired phone port by entering the following code 4X Routes to Emergency phone in port jack number X X 1 8 For details on programming the Talkaphone Area of Refuge Emergency phones refer to the Installation Operation Manual for Emergency Information p...

Страница 35: ...ations are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved 37 Local Mode 63 Day Night Mode 35 In Day Night Mode call LOCAL PHONE then TELCO IN 36 In Day Night Mode call TELCO IN then LOCAL PHONE 39 1 or 2 Program the type of phone line in the TELCO IN 39 1 for ordinary phone lines default 39 2 for PBX...

Страница 36: ...all is already being answered any other calls which come in will cause the appropriate LED to blink to indicate they are awaiting an open line As soon as the initial call has been completed any calls that were waiting will be put through in the order in which they were placed 2 Calling Talkaphone Area of Refuge Emergency Phones through the Area of Refuge Command Unit To call from a remote phone di...

Страница 37: ...th ground only at the consolidator end The resistance on the line is not to exceed 25 ohms The following chart shows distances and recommended wire gauges Distance from EC 8 to Emergency Information Telephone Recommended Wire Gauge 0 500 feet 24 G 501 750 feet 22 G 751 1 000 feet 20 G 1 001 1 800 feet 18 G 1 801 3 000 feet 16 G 3001 5 000 feet 14 G Distance from EC 8 to Local Phone Recommended Wir...

Страница 38: ... battery 6 My consolidator is not at my desk where the calls come in Is there a way to make the LED s remote so I can see who is calling Although the LED s cannot be made remote Emergency Information phones can be purchased with the V option which allows a location identifying message to be recorded into the phone This message is then played as soon as the call is answered This ensures that no mat...

Страница 39: ... line into the Local port If so contact Talk A Phone technical support I hear noise on the line 1 You are not using twisted shielded wire Fluorescent lights elevator machinery and many other devices can produce noise on your wires if they are not properly twisted and shielded See FAQ 2 for wiring requirements The Local Phone rings briefly but then when I pick up I hear three beeps 1 The Emergency ...

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