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If your fryer does not work properly
Problems and possible causes
Solutions
The fryer is not heating
The appliance is not plugged in.
Plug in the appliance.
The safety cut-off is activated.
The indicator light does not come
Press the “reset” button, which is located at the
back of the fryer. If the problem persits, please
contact our Consumer Service Department.
The frying oil overflows
The MAX marker for filling the bowl has been exceeded. Check the oil level (MAX), and remove the excess.
The MAX marker for filling the frying basket has
been exceeded.
Check the MAX level of the frying basket, and
remove the excess.
Food is wet or contains too much water (frozen
food).
Remove any ice and dry the food thoroughly.
Lower the basket slowly.
Different types of oil/shortening have been
mixed.
Empty and clean the bowl. Refill the bowl with
one type of oil.
The food does not become golden, and remains soft
The food is too thick and contains too much
water.
Experiment by lengthening the cooking time or
cut food into thinner pieces.
Too much food being cooked at the same time
and the cooking oil is not at the right temperature.
Fry food in small quantities (especially when
frozen).
The temperature of the frying oil may not be
high enough: the temperature is set incorrectly.
Set to the recommended temperature.
The French fries stick together
The French fries stick together.
Wash potatoes well and dry them thoroughly.
The bowl does not drain
The oil is still too hot.
Wait for the temperature to go down
(approximately 2 hours).
The Oil box control button is not on the
Automatic Oil Filtration position.
Turn the Oil box control button on the Automatic
Oil Filtration position.
The filter grid is blocked or clogged.
Empty the oil into a container and clean the filter
grid with soap and water and a non-metallic brush.
Press on the red button under the fryer to let out
water and crumbs.
The shortening is solidified.
Allow the fryer to heat (4 to 5 minutes).
Oil leaks
The max (2 l) fill mark for the bowl has been
exceeded.
Do not exceed the oil level (2 l). Clean the fryer
before any use.
There is some oil left in the container or it is full.
Turn the Oil box control button on the Oil box
position, pull out the container and drain it.
Emits unpleasant smells
The oil has deteriorated.
Use new oil.
The oil is unsuitable.
Use a good quality blended vegetable oil.
The items are available at your local T-fal retailer or can be ordered on line at www.t-fal.ca for Canada only.
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