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TermiCom XPe
WWW.SYMCOD.COM
19
Dictionnary
Authentification
Procedure that allows checking or validating the identity of a person or the
identification of any other entity, during an electronic exchange, to control network
access, system information processing or software.
Resistive (screen)
Can function with finger or object pressure (pencil…)
Flash disk
Data storage piece made without any mobile hardware element. Can store data
over several years without being powered by electricity.
Peripheral
External device connected to the central processing unit. Can ensure the entry or
the exit of data.
Pilot
Control program which translates the orders of a software in order to make possible
the communication between the computer and a peripheral.
Operating system
Computer basic software intended to order the execution of programs by ensuring
the work management, the input-output operations on peripherals, the resource
allocation to the various processes, the access to program libraries and files, as well
as the accountancy of work.
Service and support
Support
Please use EMAIL for your requests.
For
technical questions
(hardware and software), email at
Provide a detail description of the problem and/or questions (intermittent problem happens
when…)
Please indicate model number and serial number (if applicable).
For
all other questions
, please use
or Symcod Inc. at
1171 Notre-Dame O., Victoriaville, Qc, G6P 7L1
Phone: 1-800-203-9421, 1-819-751-0095
Fax: 819-751-1292
Return Merchandise Authorisation (RMA)
All return request must be authorized by SYMCOD Inc. To do so please refer to the following:
http://www.symcod.com/rma
You will receive a formal confirmation number (# RMA)
The RMA number must be printed on each box.
All freight charges are at the customer expense and responsibility. Please take note that “collect”
package will be refused.