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WSS 1000 Product Reference Guide
Troubleshooting
Start-up Failure
Problems are most frequently start-up failures. If cold booting the wrist computer does not
start the application successfully, either the application, the system software, or the system is
malfunctioning. If you can boot the system to command mode, try the following:
•
Use Program Loader to download a new version of the software to NVM. This
procedure is described in
Chapter 3, Batch and Spectrum One Initialization
•
Use Self Test to check system hardware operation. The Self Test procedure is
described later in this chapter. After downloading new software, warm boot the wrist
computer as described in
Boot Failure Messages
During a cold boot, the system briefly displays a status line for each driver as it loads, in the
format:
0:Driver #.##
The line shows a status value, usually 0, followed by the name and version number of the
driver. If the system halts at one of these lines and displays a status value other than 0, the
displayed device driver did not load properly.
If such a failure occurs, cold boot the wrist computer again. If this does not solve the problem,
call the Symbol Support Center.
More troubleshooting information is found in the documentation listed in
.
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