8-2
VRC 89XX Radio Terminal Product Reference Guide for Embedded Windows
®
CE .NET
Troubleshooting
covers some common terminal problems and corrective actions to
take.
Table 8-1. Terminal Problems
Symptom
Possible Cause
Action
Terminal does not power on
or shuts off suddenly.
Power switch on back of
terminal is in the Off position.
Turn the power switch on.
Power cable not connected or
unplugged.
Connect power cable to power cable
portion underside of terminal. Turn
the power switch on, then press the
Suspend Button to boot up the
terminal.
If the terminal is powered by a
vehicle battery, the vehicle
battery is depleted.
Replace or charge the vehicle
battery.
Cannot see characters on
display.
Terminal not powered on
(Power LED is off).
Turn the power switch on.
Press the Suspend Button.
Screen is too bright/dark.
Adjust the brightness; see Adjusting
the Brightness on page 4-14.
Display not adjusted properly.
Select Display in the Control Panel
settings and adjust the display.
The terminal is in Suspend
mode (indicated by a yellow
Power LED).
Press the Suspend Button to turn on
the terminal.
Touchscreen not working.
Display not properly
calibrated.
Recalibrate the screen through the
Control Panel Calibration utility. If
problem continues, contact Symbol
Support Center. See
Optional scanner does not
operate.
Scanner is not properly
connected to the terminal.
Connect the scanner to the COM1
port and power up the terminal. If the
problem continues, refer to the
scanner Quick Reference Guide.
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