Technical Support
Symantec Technical Support maintains support centers globally. Technical
Support’s primary role is to respond to specific queries about product features
and functionality. The Technical Support group also creates content for our online
Knowledge Base. The Technical Support group works collaboratively with the
other functional areas within Symantec to answer your questions in a timely
fashion. For example, the Technical Support group works with Product Engineering
and Symantec Security Response to provide alerting services and virus definition
updates.
Symantec’s maintenance offerings include the following:
■
A range of support options that give you the flexibility to select the right
amount of service for any size organization
■
Telephone and Web-based support that provides rapid response and
up-to-the-minute information
■
Upgrade assurance that delivers automatic software upgrade protection
■
Global support that is available 24 hours a day, 7 days a week
■
Advanced features, including Account Management Services
For information about Symantec’s Maintenance Programs, you can visit our Web
site at the following URL:
www.symantec.com/techsupp/
Contacting Technical Support
Customers with a current maintenance agreement may access Technical Support
information at the following URL:
www.symantec.com/business/support/assistance_care.jsp
Before contacting Technical Support, make sure you have satisfied the system
requirements that are listed in your product documentation. Also, you should be
at the computer on which the problem occurred, in case it is necessary to replicate
the problem.
When you contact Technical Support, please have the following information
available:
■
Product release level
■
Hardware information
■
Available memory, disk space, and NIC information
■
Operating system
Содержание Veritas Cluster Server 5.0 Update 3
Страница 1: ...Veritas Cluster Server Installation Guide Linux for IBM Power 5 0 Release Update 3...
Страница 3: ...Symantec Corporation 350 Ellis Street Mountain View CA 94043 http www symantec com...
Страница 12: ...Contents 12...
Страница 22: ...Introducing Veritas Cluster Server About VCS optional components 22...
Страница 28: ...Planning to install VCS Supported software 28...
Страница 104: ...Configuring VCS clusters for data integrity Setting up disk based I O fencing manually 104...
Страница 152: ...Installing VCS on a single node Adding a node to a single node cluster 152...
Страница 156: ...The uninstallvcs program is not available in opt VRTS install Uninstalling VCS Uninstalling VCS 5 0 RU3 156...