Symantec 10744983 - Mail Security 8320, Руководство администратора

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Note: If you quarantine messages flagged by content compliance filters, copy a
local administrator who can review the misidentified messages and make
appropriate changes to the content compliance filters. Unless you quarantine
spam only, you should not check the Symantec Security Response box. Symantec
Security Response will take no action on submissions of content compliance policy
violations.
To configure recipients for misidentified message submissions
1
In the Control Center, click Settings > Quarantine.
2
If needed, click on the Spam tab.
3
To report misidentified messages to Symantec, under Misidentified Messages,
click Symantec Security Response.
This is selected by default. Symantec Security Response analyzes message
submissions to determine if filters need to be changed. However, Symantec
Security Response does not send confirmation of the misidentified message
submission to the administrator or the user submitting the message.
4 To send copies of misidentified messages to a local administrator, under
Misidentified Messages, click Administrator and type the appropriate email
address.
These messages should be sent to someone who will monitor misidentified
messages at your organization to determine the effectiveness of Symantec
Mail Security.
Type the full email address including the domain name, such as
admin@example.com
. The administrator email address must not be an alias,
or a copy of the misidentified message won't be delivered to the administrator
email address.
5 Click Save.
Configuring the user and distribution list notification digests
By default, a notification process runs at 4 a.m. every day and determines if users
have new spam messages in Spam Quarantine since the last time the notification
process ran. If so, it sends a message to users who have new spam to remind them
to check their spam messages in Spam Quarantine. You can also choose to send
notification digests to users on distribution lists. The sections below describe how
to change the notification digest frequency and format.
143 Working with Spam Quarantine
Configuring Spam Quarantine