Telephoning with SwyxPhone L64
How do I telephone with a headset?
79
This is how you end one of several calls
You can only end the active connection.
1.
Select "Disconnect" with the arrow buttons, and press the "OK"
button.
The call is ended.
Then you can select one of the remaining inactive lines.
2.
Confirm the selection with the "OK" button.
You can now speak with the subscriber.
10.7
How do I telephone with a headset?
SwyxPhone L64 has a headset connection and a preconfigured function
key "Headset", so that you can use a headset to telephone. To use the
headset, connect it to the telephone (see Chapter 11.7,
This is how you pick up a call with the headset
A headset is connected. You are being called.
1.
When you receive a call, press the preconfigured “Headset”
function key
in order to pick up the call.
You can telephone using the headset.
This is how you end a call with the headset
1.
Press the “Headset” function key again to end the call.
The connection is terminated.
This is how you switch between the Handset and the Headset
You have begun a call using the headset and you would like to use the
handset for the rest of the call.
If you have created the connection yourself, putting the handset on hook
will result in the transfer of this call to the call on hold. If you have several
lines on hold, the active line will also switch to the state “On hold”.
1.
Take the handset off the hook.
The handset is active.
2.
If you would like to switch to the headset, press the “Headset”
function key and put the handset back on the hook.
You can then continue your call on the headset.
For further information please refer to chapter 11.7,
10.8
How do I start an Inquiry Call?
1. You are speaking to a customer (subscriberA) and you would like to
ask someone in the warehouse (subscriberB), whether a certain arti-
cle is on stock.
2. You begin a second call at the same time with SubscriberB. Then you
can alternately speak with Subscriber A and Subscriber B (Call Swap).
3. While you are speaking with one subscriber, the other subscriber will
hear music on hold
4. When you end the call with one of the subscribers (using the menu
item "Disconnect"), the corresponding line becomes free again. You
can then switch to the line on hold.
This is how you call an additional subscriber
1.
Choose during an active call the option “Swap line” and press the
“OK” button.
The first call is put on hold. Your first call partner will hear music
on hold.
You will hear the idle tone. The following will appear:
If you were the initiator of the call on the active line and you place the
handset on hook, the two subscribers will be connected to each other.