Telephoning with SwyxPhone L66
How do I switch between lines (Call Swap)?
133
2.
Enter the phone number (or choose with the arrow keys the
required subscriber) and press the “OK” button.
The second connection is set up.
14.9
How do I switch between lines (Call Swap)?
You are having conversations with several subscribers at the same time.
The active connection is the connection to the person you are currently
talking to. All other subscribers, who are listening to music on hold while
they wait, are on connections on hold. The switch between between the
active line and the line on hold is called “Call Swap”.
Several calls are received at the operator desk and you would like to for-
ward these calls to various colleagues, who, however, cannot be reached
immediately. You can put the caller on hold. You can switch to these lines
on hold at any time in order to inform the callers of the progress of your
efforts to connect them to the correct colleagues.
123
Clark, Alexander
Dupont, Marie
Rossi, Mario
On hold
Missed Call
Dialled Call
00:19
09:12
Friday
You can have as many calls simultaneously as you have lines. This means,
however, that you have several calls on hold and one active line at the
most.
This is how to swap between lines via “Conversations”
1.
Press the “Pending calls” option key.
The following will appear:
2.
Select the connection on hold with the arrow keys, and press the
"OK" button.
The active line is put on hold, and the other line becomes active.
Pending calls
Call Transfer
Conference
Dupont, Marie
288
Line 1
00:58
Callback request
Call Swap
Clark, Alexander
Dupont, Marie
Rossi, Mario
Active call
On hold
On hold
00:19
01:45
02:15
Conversations
